The NAFCU Journal July - August 2017 - 34

Volunteer of the Year -
$250M or Less

Credit Union of the Year -
More Than $250M

Credit Union of the Year -
$250M or Less

Employees at XCEL Federal Credit
Union say Walker brings her attorney's
sensibility to the issues presented to the
board of directors, making sure to always
consider both sides and ask the important questions. Walker knows how to get
to the heart of an issue and ascertain
how it might affect XCEL members.

Despite the economic challenges of 2016,
Members 1st Federal Credit Union had
a very successful year, with its assets topping $3.38 billion - up 12 percent since
2015; its loans topping $2.65 billion; and
its membership increasing by 39,142 new
members - up 66 percent since 2015.

Education Credit Union employees have
a mission statement that reminds them
to focus on providing the best experience possible for their members. The
mission statement highlights the importance of smiling and greeting members
by name, acknowledging anyone who is
waiting for help and thanking everyone
for their business and time.

Stacey Walker, Board Director, XCEL
Federal Credit Union, Bloomfield, N.J.

In addition to championing the needs
of members, Walker is an advocate
for education and training for XCEL
employees and fellow board members.
She has encouraged XCEL management to prioritize sending newer board
members to conferences to help them
gain experience in credit union issues.
Walker has even paid for her own travel
to conferences when she believes it will
benefit XCEL. As a NAFCU Certified
Compliance Officer (NCCO), Walker
understands how crucial it is for employees and volunteers to remain updated on
the latest issues affecting credit unions
and their members.
Walker's focus is not just local, but
international. Through her connections, XCEL hosted a group of Brazilian
credit union executives last summer to
exchange ideas and experiences. The
event was a perfect example of Walker's
dedication to education, community and
credit union values.

34

Members 1st Federal Credit Union,
Mechanicsburg, Pa.

Members new and old are enjoying the
credit union's user-friendly online and
mobile services: 74 percent of accounts
are registered for the services, and the
mobile banking platform increased 60
percent in 2016. In a more traditional
area, Members 1st finished No. 1 in market share in new- and used-auto lending
for its eight-county market.
In addition to all this financial success, Members 1st has reached out
to its community and established a
connection with the next generation
of consumers: The credit union has
six branches at high schools. Members
1st also signed up 845 select employee
groups (SEGs) that add up to a total of
36,892 potential new members.
Members 1st has sponsored a variety of
recent community events and helped
out at several financial literacy programs at local schools. One of the credit
union's top charity events for 2016 - a
golf outing - raised a record $70,957
for the Salvation Army, New Hope
Ministries and The Arc of Cumberland
& Perry Counties.

Education Credit Union,
Amarillo, Texas

This philosophy has helped Education
become the largest credit union in the
Texas panhandle. Eager to make things
easier and more convenient for members, Education was an early adopter of
mobile banking and online accounts,
and Education offers apps that members can download onto their phones
and tablets. In 2016, the credit union
upgraded the app to allow retina scans
and fingerprint identification.
Education also lives out its mission
statement through offering free financial
literacy presentations at local schools
and offering students tours of the credit
union. In 2016 alone, Education representatives spoke to more than 11,000
students about financial literacy.
As a credit union that serves employees
of all schools and universities, public or
private, it is appropriate that Education
specializes in new-teacher loans that
help teachers set up their classrooms
and settle in before receiving their first
paychecks. Education's board is made up
of former educators volunteering their
time, which makes it easy for the credit
union to focus on the needs of educators
and students in their area.
THE NAFCU JOURNAL JULY-AUGUST 2017



Table of Contents for the Digital Edition of The NAFCU Journal July - August 2017

Our First 50 Years
Events Calendar
From the Chair
Inside NAFCU
The Digital Download
How Secure Is Your Credit Union?
The Bank Secrecy Act
2017 Annual NAFCU Award Winners
2016 NAFCU Annual Report
Getting to Know …
Management Insight
Compliance Central
Inside NAFCU Services
From the President’s Desk
The NAFCU Journal July - August 2017 - Cover1
The NAFCU Journal July - August 2017 - Cover2
The NAFCU Journal July - August 2017 - 1
The NAFCU Journal July - August 2017 - Our First 50 Years
The NAFCU Journal July - August 2017 - Events Calendar
The NAFCU Journal July - August 2017 - From the Chair
The NAFCU Journal July - August 2017 - 5
The NAFCU Journal July - August 2017 - Inside NAFCU
The NAFCU Journal July - August 2017 - 7
The NAFCU Journal July - August 2017 - 8
The NAFCU Journal July - August 2017 - 9
The NAFCU Journal July - August 2017 - 10
The NAFCU Journal July - August 2017 - 11
The NAFCU Journal July - August 2017 - 12
The NAFCU Journal July - August 2017 - 13
The NAFCU Journal July - August 2017 - The Digital Download
The NAFCU Journal July - August 2017 - 15
The NAFCU Journal July - August 2017 - How Secure Is Your Credit Union?
The NAFCU Journal July - August 2017 - 17
The NAFCU Journal July - August 2017 - 18
The NAFCU Journal July - August 2017 - 19
The NAFCU Journal July - August 2017 - 20
The NAFCU Journal July - August 2017 - 21
The NAFCU Journal July - August 2017 - The Bank Secrecy Act
The NAFCU Journal July - August 2017 - 23
The NAFCU Journal July - August 2017 - 24
The NAFCU Journal July - August 2017 - 25
The NAFCU Journal July - August 2017 - 26
The NAFCU Journal July - August 2017 - 27
The NAFCU Journal July - August 2017 - 28
The NAFCU Journal July - August 2017 - 29
The NAFCU Journal July - August 2017 - 2017 Annual NAFCU Award Winners
The NAFCU Journal July - August 2017 - 31
The NAFCU Journal July - August 2017 - 32
The NAFCU Journal July - August 2017 - 33
The NAFCU Journal July - August 2017 - 34
The NAFCU Journal July - August 2017 - 35
The NAFCU Journal July - August 2017 - 36
The NAFCU Journal July - August 2017 - 2016 NAFCU Annual Report
The NAFCU Journal July - August 2017 - 38
The NAFCU Journal July - August 2017 - 39
The NAFCU Journal July - August 2017 - 40
The NAFCU Journal July - August 2017 - 41
The NAFCU Journal July - August 2017 - 42
The NAFCU Journal July - August 2017 - 43
The NAFCU Journal July - August 2017 - 44
The NAFCU Journal July - August 2017 - 45
The NAFCU Journal July - August 2017 - 46
The NAFCU Journal July - August 2017 - 47
The NAFCU Journal July - August 2017 - Getting to Know …
The NAFCU Journal July - August 2017 - 49
The NAFCU Journal July - August 2017 - Management Insight
The NAFCU Journal July - August 2017 - 51
The NAFCU Journal July - August 2017 - Compliance Central
The NAFCU Journal July - August 2017 - 53
The NAFCU Journal July - August 2017 - Inside NAFCU Services
The NAFCU Journal July - August 2017 - 55
The NAFCU Journal July - August 2017 - From the President’s Desk
The NAFCU Journal July - August 2017 - Cover3
The NAFCU Journal July - August 2017 - Cover4
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