The NAFCU Journal July - August 2017 - 54

INSIDE NAFCU SERVICES

Announcing the 2017
Innovation Award Winners

S

ince their inception, the
NAFCU Services Innovation
Awards have honored partners
that consistently demonstrate
their commitment to bringing new,
unique and valued products to the credit
union market. An Innovation Award
is the highest distinction offered to a
NAFCU Services Preferred Partner.

NAFCU Services is proud to
announce the 2017 Innovation
Award winners:
DDJ Myers for the Transformative Change Model (TCM)

DDJ Myers developed the TCM to
facilitate change with board members to
strategically add the value required for
a high-performing board. The changing
board phenomenon necessitated a new
mindset that modeled the change credit
union boards want.

Q2 for Q2 SMART

Q2 SMART is a behavior-driven
recommendation engine. Real growth
in an age of digital growth means
better understanding and engagement
with members to deliver the right
products at the right time. Q2 SMART
helps financial institution marketers
target banner ads based on user
behavior and easily manage multiple
customized promotional campaigns in
online banking.

Vantiv for OmniShield

Card fraud in the U.S. is a $7.5-billiona-year problem and is forecast to reach
$9 billion by 2020. Vantiv's OmniShield
solution manages and mitigates card
fraud. While the average U.S. debit card
portfolio averages 12.53 basis points in
gross fraud losses, credit unions protected by OmniShield average 7.34 basis
points, a 41 percent reduction.

"Each year our partners exhibit extraordinary creativity and commitment
to solve challenges specific to credit
unions," says NAFCU Services President Randy Salser. "These innovative
solutions provide credit unions with
tools to better serve their members,
which in turn elevates our industry. We
are very grateful to all of the 13 finalists
and congratulate these three winners for
their service to credit unions."
The 2017 winners were chosen by a
committee of judges who evaluated
the solutions based on the degree of
innovation and the impact on credit
union success. For more information
about our 2017 winners, visit www.nafcu.
org/innovationawards/winners.

2017 Innovation Award Judges

54

Adele Glenn, emerging
channels innovation
architect, San Antonio
Federal Credit Union

Mike Lawson, creator
and host, CUbroadcast

Steven W. Gorrie, CPA,
chief financial officer,
State Farm Federal
Credit Union

Jim Pack, senior vice
president, chief member
service officer, Coastal
Federal Credit Union

Randy Smith,
co-founder and
publisher,
CUInsight.com

THE NAFCU JOURNAL JULY-AUGUST 2017


http://www.nafcu.org/innovationawards/winners http://www.nafcu.org/innovationawards/winners http://www.CUInsight.com

Table of Contents for the Digital Edition of The NAFCU Journal July - August 2017

Our First 50 Years
Events Calendar
From the Chair
Inside NAFCU
The Digital Download
How Secure Is Your Credit Union?
The Bank Secrecy Act
2017 Annual NAFCU Award Winners
2016 NAFCU Annual Report
Getting to Know …
Management Insight
Compliance Central
Inside NAFCU Services
From the President’s Desk
The NAFCU Journal July - August 2017 - Cover1
The NAFCU Journal July - August 2017 - Cover2
The NAFCU Journal July - August 2017 - 1
The NAFCU Journal July - August 2017 - Our First 50 Years
The NAFCU Journal July - August 2017 - Events Calendar
The NAFCU Journal July - August 2017 - From the Chair
The NAFCU Journal July - August 2017 - 5
The NAFCU Journal July - August 2017 - Inside NAFCU
The NAFCU Journal July - August 2017 - 7
The NAFCU Journal July - August 2017 - 8
The NAFCU Journal July - August 2017 - 9
The NAFCU Journal July - August 2017 - 10
The NAFCU Journal July - August 2017 - 11
The NAFCU Journal July - August 2017 - 12
The NAFCU Journal July - August 2017 - 13
The NAFCU Journal July - August 2017 - The Digital Download
The NAFCU Journal July - August 2017 - 15
The NAFCU Journal July - August 2017 - How Secure Is Your Credit Union?
The NAFCU Journal July - August 2017 - 17
The NAFCU Journal July - August 2017 - 18
The NAFCU Journal July - August 2017 - 19
The NAFCU Journal July - August 2017 - 20
The NAFCU Journal July - August 2017 - 21
The NAFCU Journal July - August 2017 - The Bank Secrecy Act
The NAFCU Journal July - August 2017 - 23
The NAFCU Journal July - August 2017 - 24
The NAFCU Journal July - August 2017 - 25
The NAFCU Journal July - August 2017 - 26
The NAFCU Journal July - August 2017 - 27
The NAFCU Journal July - August 2017 - 28
The NAFCU Journal July - August 2017 - 29
The NAFCU Journal July - August 2017 - 2017 Annual NAFCU Award Winners
The NAFCU Journal July - August 2017 - 31
The NAFCU Journal July - August 2017 - 32
The NAFCU Journal July - August 2017 - 33
The NAFCU Journal July - August 2017 - 34
The NAFCU Journal July - August 2017 - 35
The NAFCU Journal July - August 2017 - 36
The NAFCU Journal July - August 2017 - 2016 NAFCU Annual Report
The NAFCU Journal July - August 2017 - 38
The NAFCU Journal July - August 2017 - 39
The NAFCU Journal July - August 2017 - 40
The NAFCU Journal July - August 2017 - 41
The NAFCU Journal July - August 2017 - 42
The NAFCU Journal July - August 2017 - 43
The NAFCU Journal July - August 2017 - 44
The NAFCU Journal July - August 2017 - 45
The NAFCU Journal July - August 2017 - 46
The NAFCU Journal July - August 2017 - 47
The NAFCU Journal July - August 2017 - Getting to Know …
The NAFCU Journal July - August 2017 - 49
The NAFCU Journal July - August 2017 - Management Insight
The NAFCU Journal July - August 2017 - 51
The NAFCU Journal July - August 2017 - Compliance Central
The NAFCU Journal July - August 2017 - 53
The NAFCU Journal July - August 2017 - Inside NAFCU Services
The NAFCU Journal July - August 2017 - 55
The NAFCU Journal July - August 2017 - From the President’s Desk
The NAFCU Journal July - August 2017 - Cover3
The NAFCU Journal July - August 2017 - Cover4
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