The Federal Credit Union January-February 2014 - (Page 54)

INSIDE NAFCU SERVICES A Trusted Adviser - The NAFCU Preferred Partner By Randy Salser, President, NAFCU Services O ne of the first things you'll notice about the NAFCU Services Preferred Partners is that they represent a worldclass roster of companies who are deeply committed to the NAFCU mission and credit union community. The second thing you'll notice is their expertise in their respective fields. I am very fortunate to work closely with such an esteemed group of Preferred Partners: Affinion Group Allied Solutions ■■ Ascensus ■■ Burns-Fazzi, Brock ■■ Cathedral Corporation ■■ Credit Control, LLC ■■ DDJ Myers, Ltd. ■■ Deluxe Financial Services, Inc. ■■ Discover Financial Services ■■ Dovenmuehle Mortgage ■■, Inc. ■■ Genworth Financial ■■ GlobalVision Systems, Inc. ■■ Human Capital Solutions Group ■■ IMPACT Financial ■■ Insuritas ■■ Integrated Communications Consulting Services ■■ iSolutions ■■ Money Concepts ■■ Mortgage Cadence ■■ NCR Corporation ■■ Pentegra Retirement Services ■■ Quantivate ■■ RateGenius ■■ SAS Institute Inc. ■■ Securian Financial Group, Inc. ■■ UPS ■■ VantageScore Solutions, LLC ■■ Vantiv, LLC ■■ Wolters Kluwer Financial Services ■■ ■■ 54 Look for the Preferred Partner seal in this month's vendor directory. You'll find a company profile and contact information for each. You can also find them online at What makes the Preferred Partner status special and meaningful is that the status must be earned. Only after extensive research into the viability of the offering, an open request-for-proposal process and three rounds of approval by credit union executives is the Partner status finally conferred. Many have tried, but only a few are able to call themselves a Preferred Partner. Several factors are taken into consideration when evaluating a company for potential Preferred Partner status, including: Is there a need in the credit union community for the proposed solution? ■■ Does the proposed solution accelerate growth or enhance productivity? ■■ How does the candidate add value to NAFCU member credit unions? ■■ Does the candidate cater to the unique needs of credit unions and their members? ■■ The credit union executives who review candidates and their solutions include the NAFCU Services Advisory Committee, the NAFCU Services Board of Directors and the NAFCU Board of Directors. These executives - your colleagues - come from a diverse range of credit unions across the country, representing different asset sizes and fields of membership. The extensive peer evaluation ensures that only the most worthy companies may call themselves Preferred Partners. Once the Preferred Partner designation is earned, the NAFCU team works closely with the Partner to develop free educational resources to the credit union community. The resources are designed to help credit unions thrive and better serve their members. These easy-to-use and shareable resources include podcasts, white papers, survey research, webcasts and blog posts. Our commitment to serving the credit union community is especially evident through our free online training, a comprehensive schedule of live and recorded webinars covering a wide range of topics and always featuring expert speakers. For the latest educational content, consider bookmarking the comprehensive online library with all of these resources at This new year will certainly bring significant changes to the financial industry, impacting how you do business and serve your members. With a trusted adviser - a NAFCU Services Preferred Partner - you can find opportunities to grow and thrive. Randy Salser is the new president of NAFCU Services; he welcomes questions and feedback at THE FEDERAL CREDIT UNION JANUARY-FEBRUARY 2014

Table of Contents for the Digital Edition of The Federal Credit Union January-February 2014

Voices & Opinions
From the Chair
Inside NAFCU
Business Talk
2014 Economic Outlook: Slow Speed Ahead
Waging the War Against Cyberthieves
Meet Rick Metsger
2014 NAFCU Vendor Directory
Getting to Know...
Compliance Central
Inside NAFCU Services
From the President's Desk

The Federal Credit Union January-February 2014