Aviation Business Journal 1st Quarter 2013 - 12

Key Leadership Staff Changes for NATA in the New Year
Continued from page 11

How did you end up working at NATA?
NATA wanted to expand its educational offerings for
members – they had very little in that department at the
time – and I interviewed for the job. The job was a perfect fit.
I started out as Manager of Education & Training and helped
develop the full complement of seminars, webinars and online
training that members enjoy today, particularly NATA’s
Safety 1st Professional Line Service Training (PLST) program.

Those programs are such a core of what NATA now offers
to its members that it’s hard to imagine the association
without them.
NATA wanted standardized line training across the U.S.,
but at the time everybody said, “Why are you going to offer
training? There is a lot of training out here already.” So we
started with a standardized testing program, and once the
first tests were out people changed their tune: “Where can
we get standardized training to prepare for these tests?” For
starters, we purchased a video training module that we later
developed into a series of online training modules, adding
safety practices and procedures as well as other components.
In 2013, we are rolling out our new Aircraft Flight
Coordinator Training that provides certification to those
who participate in flight planning and release processes at
our charter operations. We also developed 18 OSHA Safety
Awareness training modules based on the Occupational
Safety and Health Administration standards. We offer deicing training modules for line service, and will release a new
supervisor online module for those who have responsibilities
teaching other folks on the line at their companies; it certifies them for 14 CFR Part 139 Section 321 (e)1 supervisor fire
safety training requirements.

Will the Safety 1st program continue to be your main
responsibility as Vice President?
It will not be my day-to-day purview, like it has been, but will
continue to be under my responsibility. The responsibilities of
each of our roles are still being defined and that is an exciting
piece of the process of leadership change: there is a great
opportunity to take a fresh look at everything. I know I will
be working with Safety 1st and also with our new Workers’
Compensation Insurance provider, Beacon Aviation Insurance
Services, as well as working to grow our membership.

12	

Where do you see potential for growth now that the new
leadership team is in place?
I think there is a lot of potential in the membership area,
and we are going to take a fresh look at everything from
membership packages to member programs. We will look
at where we can bundle existing programs and services, like
we have already done with some of our Sustaining Member
packages, and otherwise add value to NATA membership. I
am very entrepreneurial by nature, like our members, and I
am going to be looking for ways to run the association in a
businesslike manner. There are a lot of opportunities — in
the training realm, in the business realm, in the membership
realm, in the political arena — and there is a lot that can, and
will, be done, while responding to our members’ input and
needs.

How is the transition process going so far?
Tom Hendricks is taking over a very strong association, but it
is also good to get someone new to look at it from a different
perspective. I liked Tom from the very beginning: he is an
even-keel type guy but also a real driver. He and Jim Coon
bring a really good culture to NATA because they’re both
take-charge guys, and I think together we’re going to take this
association in a good direction. Tom and I have been working
well together since the summer. We had some of our initial
staff retreat meetings with Jim, and this is a good dynamic
all around. Everything is on the table, and we are working on
the best direction to go, starting with a three-year strategic
initiative to make it the best possible organization for our
members. And Jim has great experience on the Hill, which
will be a tremendous asset to us going forward.

How do you think NATA members will experience the
leadership changes in the short term?
There will be a transition period, for sure, and I think our
members will notice a difference but all for the best. All of the
top management is different, obviously. It is a new regime, but
I think they will see that we are headed in the right direction.

What are some of the biggest opportunities you see on
the horizon for the new leadership team?
One opportunity will be getting our brand new Workers’
Compensation Insurance program off the ground after more
than 30 years with the previous program. It is up to us to get

Aviation Business Journal  |  1st Quarter 2013



Aviation Business Journal 1st Quarter 2013

Table of Contents for the Digital Edition of Aviation Business Journal 1st Quarter 2013

Aviation Business Journal 1st Quarter 2013 - Cover1
Aviation Business Journal 1st Quarter 2013 - Cover2
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