Aviation Business Journal 1st Quarter 2013 - 55

Safety 1st News
Game 2, Tuesday, March 12: 9:00 a.m. to 5:00 p.m.
The Line Up
•	 Learning business finance for FBO operations
•	 Lowering insurance premiums
•	 Developing a favorable lease
•	 Positioning for merger, sale or acquisition
•	 Adding value with the ultimate customer service
experience

•	 Building a winning employee culture
•	 Understanding legal aspects of running an FBO

If you are an owner, operator, manager, supervisor or
finance personnel, you should attend to learn how to:
•	 Save money without cutting corners
•	 Lower your insurance premiums
•	 Improve operational efficiency
•	 Make your FBO more profitable
•	 Increase the intrinsic value of your FBO property
•	 Meet your short- and long-term financial goals
•	 Network and brainstorm with your peers
The Coaches: Aviation Business Strategies Team
John L. Enticknap - Before co-founding Aviation Business

Safety 1st News
What Others Say about the FBO Success Seminar
“I attended the FBO Success Seminar to learn more
about FBO management. As a recent graduate of
Bowling Green State University with a degree in
Aviation Management and Operations, I feel like the
three days spent at this seminar were very worthwhile.
I learned everything from fuel purchasing to what it
means to provide excellent customer service. The facilitators are true industry experts. I hope to attend future
FBO Success Seminars and would recommend this
seminar to other FBO professionals who want to stay
up-to-date on industry best practices.”
Matthew McVicker, Assistant Airport Manager/
Marketing, Wood County Regional Airport in Bowling
Green, OH

“The FBO Success Seminar instructors are very professional and knowledgeable. They provided valuable input
on pricing strategies and I found the overall seminar to
be worthwhile. I would definitely recommend this seminar to any manager of a small to large FBO.”
Bob McMillan, General Manager, Abilene Aero

Strategies Group (ABSG) in 2006, John Enticknap was

Line Service Supervisor Training Seminar (LSST)

President of Mercury Air Centers’ network

March 11-12, 2013

of 21 FBO locations and has held executive

Build career knowledge, confidence and success. And,

management positions with DynAir Fueling

gain confidence in handling day-to-day interactions with the

and CSX Becket Aviation. He is an ATP and

right amount of power and influence through the new LSST

CFII rated pilot with more than 7,800 flight

Seminar.

hours, certified in both fixed- and rotary-wing

This seminar, specifically designed for Line Service

aircraft. He is the author of 10 Steps to Building a Profitable

Supervisors, provides the training you need to become more

FBO and writes an industry blog for AC-U-KWIK’s FBO

proficient in strategic planning, supervising staff, motivating

Connection: Sage Advice for the FBO Community.

others, communicating and coaching a team. This high-im-

Ron R. Jackson - Ron is co-founder of
ABSG and President of The Jackson Group,
a public relations agency specializing in
aviation and FBO marketing. He has held
management positions with Cessna Aircraft
and Bozell Advertising. He is the author of
“Mission Marketing: Creating Brand Value” and co-author of
“Don’t Forget the Cheese!” the ultimate FBO Customer Service
Experience, and writes an industry blog for AC-U-KWIK’s
FBO Connection: Sage Advice for the FBO Community.

(speakers subject to change)

pact, high-energy seminar includes guided group interactive
discussions and various case studies designed to take you to a
new level of leadership. You will also take part in self-assessments to explore your strengths and weaknesses and their
effect on your management style.

Games 1 and 2, Monday and Tuesday, March 11
and 12: 8:00 a.m. to 5:00 p.m.
The Line Up
•	 Attendee Self Assessments
•	 Creating a Healthy Safety Culture by Promoting
Teamwork and Synergy
Continued on page 56

Aviation Business Journal | 1st Quarter 2013	

55



Aviation Business Journal 1st Quarter 2013

Table of Contents for the Digital Edition of Aviation Business Journal 1st Quarter 2013

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