Mobility - July 2021 - 42

Johnson says that Crown has also had clients
that are adding flexibility to their policies, in order
to ensure that their mobility populations can
become more diverse and inclusive by meeting the
unique needs that people from less represented
groups may have. For instance, a single parent
moving to a new country will likely need a different
level of child care than an employee moving
with a spouse.
42
Balancing Cost Control Measures With
Quality Employee Experiences
Whether they're revamping their mobility offerings
or their recruitment strategies, companies will
be keen on controlling costs. In a survey Deloitte
ran between June and July 2020, 66% of global
companies stated that they expected to take on cost
reduction efforts over the following 12 months. This
was up from the pre-pandemic figure of 38%.
Burrows says that the corporate motivation
behind cost control has shifted from " want " to
" must. " Whereas before, companies stated they
wanted to cut costs from their programs, they're
now stating that they must slash their programs by
specific amounts. Baker says that in her conversations
with mobility departments at multinational
corporations, she's learned that they have costsaving
mandates coming from the top.
" All companies, regardless of size, are being
required to come to the table with cost savings, "
says Baker. " There's one that really sticks out in my
mind-a major oil and gas company [that] historically
had a very rich program. Even that business
segment is being asked to deliver cost savings in
different ways of moving people. The old rules are
no longer applying. "
In line with these cost-saving measures is a
request for more data, says Baker, as companies
want to validate recommendations and decisions
quantitatively. In the past, companies tended to
want reports on factors such as customer satisfaction
and volume. However, nowadays companies
are asking: For a program " of my size and complexity,
how many people do you think really are
needed to support that? "
Johnson stresses, however, that companies have
to find the balance between cost control, duty of
care, and the employee experience. The cheapest
option won't always generate the best feedback,
and companies still need to recruit, engage,
develop, and retain their talent.
Johnson says that companies will have to use
their discretion and strategically cut costs across
different programs, but they'll still want to pay up
for top talent.
" If you're trying to get the premier virologist to
come and join your R&D team in Barcelona, and
they happen to live in India or the U.S., and they
have a family, and they have a partner who is also
a career person, then what you're offering them
is going to look very different from that new hire
that just got out of graduate school, " she says.
Of course, Johnson says that companies will still
have to be mindful of employees' safety concerns
and wishes. Ultimately, when a business needs an
employee to go somewhere, they'll do what it takes
to make it happen.
" If you are in an industry where your employees
are showing concerns about international
assignments for whatever reason-because of the
pandemic or because now they're rethinking that
distance from their family-and you're finding
barriers in getting people to go, you are not going
to be in a cost-cutting mode; you're going to be in
a 'what does it take to get people to go' mode. "
Mobility's Greater Strategic Role
The pandemic has also impacted mobility's greater
strategic role. Burrows says that the role of the mobility
manager has changed to become even more strategically
valuable as restrictions lift and the corporate
world seeks to fully mobilize the workforce.
" With that in mind, it is logical to assume that
the mobility manager could become more of a
'mobilization manager,' working closely with the
business to assist them beyond their mobility
needs-from talent management and employee
remote location tracking to workforce management
best practices, " says Burrows. " Given all that has
taken place, mobility managers have the skills and
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Mobility - July 2021

Table of Contents for the Digital Edition of Mobility - July 2021

Mobility - July 2021 - Cover1
Mobility - July 2021 - Cover2
Mobility - July 2021 - 1
Mobility - July 2021 - 2
Mobility - July 2021 - 3
Mobility - July 2021 - 4
Mobility - July 2021 - 5
Mobility - July 2021 - 6
Mobility - July 2021 - 7
Mobility - July 2021 - 8
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Mobility - July 2021 - 42
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Mobility - July 2021 - 48
Mobility - July 2021 - Cover3
Mobility - July 2021 - Cover4
https://www.nxtbook.com/ygsreprints/WERC/mobility-july-2021
https://www.nxtbook.com/ygsreprints/WERC/mobility-june-2021
https://www.nxtbook.com/ygsreprints/WERC/mobility-may-2021
https://www.nxtbook.com/ygsreprints/WERC/mobility-april-2021
https://www.nxtbook.com/ygsreprints/WERC/mobility-march-2021
https://www.nxtbook.com/ygsreprints/WERC/mobility-february-2021
https://www.nxtbook.com/ygsreprints/WERC/mobility_122020
https://www.nxtbook.com/ygsreprints/WERC/mobility_112020
https://www.nxtbook.com/ygsreprints/WERC/mobility_102020
https://www.nxtbook.com/ygsreprints/WERC/mobility_092020
https://www.nxtbook.com/ygsreprints/WERC/mobility_082020
https://www.nxtbook.com/ygsreprints/WERC/mobility_072020
https://www.nxtbook.com/ygsreprints/WERC/mobility_062020
https://www.nxtbook.com/ygsreprints/WERC/mobility_052020
https://www.nxtbook.com/ygsreprints/WERC/mobility_042020
https://www.nxtbook.com/ygsreprints/WERC/mobility_032020
https://www.nxtbook.com/ygsreprints/WERC/mobility_022020
https://www.nxtbook.com/ygsreprints/WERC/mobility_012020
https://www.nxtbook.com/ygsreprints/WERC/mobility_122019
https://www.nxtbook.com/ygsreprints/WERC/mobility_112019
https://www.nxtbook.com/ygsreprints/WERC/mobility_102019
https://www.nxtbook.com/ygsreprints/WERC/mobility_092019
https://www.nxtbook.com/ygsreprints/WERC/mobility_082019
https://www.nxtbook.com/ygsreprints/WERC/mobility_072019
https://www.nxtbook.com/ygsreprints/WERC/mobility_062019
https://www.nxtbook.com/ygsreprints/WERC/mobility_052019
https://www.nxtbook.com/ygsreprints/WERC/mobility_042019
https://www.nxtbook.com/ygsreprints/WERC/mobility_032019
https://www.nxtbook.com/ygsreprints/WERC/mobility_022019
https://www.nxtbook.com/ygsreprints/WERC/mobility_012019
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