Mobility – October 2019 - 42

TIME ZONE SOLUTIONS

To stay connected and remain an integral part of the
team by participating in meetings electronically, late
nights or early mornings may be required for some individuals, says Sharon Michnay, CRP, SGMS, president of
Relo Network Asia, a company that provides personalized destination services in more than 15 countries.
Roxanne Stehlik, GMS, senior global mobility specialist at Akamai Technologies Inc., agrees, "When
working with employees and HR business partners
in diverse locations, there are logistical challenges
of finding a time to meet that works for everyone. It
requires some flexibility on everyone's part because
the only reasonable time for a meeting may be when
both individuals would usually be asleep or during
other nonstandard working hours."
An alternative, recommended by Utpalendu
Chatterjee, international assignment manager for
The Royal Bank of Scotland in Gurugram, India, is to
record all meetings for colleagues who can't attend so
they can refer to them later.
Working around different time zones, although
challenging, pales in comparison to dealing with the
nuances of other cultures.

EMBRACE CULTURAL DIVERSITY

Michnay concedes that her organization, with one
location in the U.S. (Chicago) and the rest in Asia, is
not one of the biggest companies among Worldwide
ERC® members. Because Relo Network Asia has
eight different office sites, she says, keeping everyone engaged and capitalizing on their collective and
diverse knowledge is complicated by geography.
Even within her small team, Michnay believes
cultural differences are unavoidable. Among her
employees, 20 different cultures are represented,
and she emphasizes that substantial differences
exist even between any two Asian cultures. All of
them need to be considered, she says, to create a
good team environment.
Carolina Ramos, GMS, corporate mobility leader
for the Brazilian company G-Inter, says a team must
create its own new culture that combines everyone's
values, considers and respects their differences, and
does it all in accordance with the team's purpose.
"Some challenges are inevitable," says Ramos,
who deals with G-Inter Alliance members all over
Latin America and agents and partners around the

42 Mobility | October 2019

A no-surprise
approach seems to
be what works best
across cultures.
ROBERTO VALE, GMS
world. "But when the methods and expectations
are aligned, troubles are also mitigated."
When a project's objective is strategy-related,
Roberto Vale, GMS, vice president, account management, for Asia-Pacific and the Middle East at SIRVA,
says the challenge is around cultural sensitivity and
trust. This means the leader needs to understand and
articulate different points of view and to ultimately
secure buy-in and ongoing support from all team
members. A best practice, he suggests, is investing
time in one-on-one conversations with participants
outside the standard project calls.
Not everyone experiences all these issues with the
same intensity, but everyone can take advantage of
certain tech tools to "shorten" the distance between
team members.

STAY IN TOUCH USING TECHNOLOGY

There are a million ways to connect these days, but
the key is to choose safe and secure systems and
make sure everyone on your team has access, says
Michnay. Her team works on several shared, secured
systems that they can log onto from anywhere without regard to time or location.
At Relo Network Asia, Michnay uses Skype for
Business to hold conference calls. Features of this
Skype program include scheduling and recording
meetings, and it can accommodate up to 250 attendees. She's also found WhatsApp useful for conferencing, for SMS text messaging, and for fast-tracking an
individual's attention. "When you wake up to 80-plus
emails, having a system that highlights what's
important is critical," Michnay says.
The company is also in the early stages of testing
Microsoft Teams, a center for chatting, video calls,
notes-tracking, and apps all in a shared workspace.



Mobility – October 2019

Table of Contents for the Digital Edition of Mobility – October 2019

Mobility – October 2019 - Cover1
Mobility – October 2019 - Cover2
Mobility – October 2019 - 1
Mobility – October 2019 - 2
Mobility – October 2019 - 3
Mobility – October 2019 - 4
Mobility – October 2019 - 5
Mobility – October 2019 - 6
Mobility – October 2019 - 7
Mobility – October 2019 - 8
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Mobility – October 2019 - 11
Mobility – October 2019 - 12
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Mobility – October 2019 - 15
Mobility – October 2019 - 16
Mobility – October 2019 - 17
Mobility – October 2019 - 18
Mobility – October 2019 - 19
Mobility – October 2019 - 20
Mobility – October 2019 - 21
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Mobility – October 2019 - 26
Mobility – October 2019 - 27
Mobility – October 2019 - 28
Mobility – October 2019 - 29
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Mobility – October 2019 - 38
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Mobility – October 2019 - 40
Mobility – October 2019 - 41
Mobility – October 2019 - 42
Mobility – October 2019 - 43
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Mobility – October 2019 - 62
Mobility – October 2019 - 63
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Mobility – October 2019 - 66
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Mobility – October 2019 - Cover3
Mobility – October 2019 - Cover4
https://www.nxtbook.com/ygsreprints/WERC/mobility-june-2021
https://www.nxtbook.com/ygsreprints/WERC/mobility-may-2021
https://www.nxtbook.com/ygsreprints/WERC/mobility-april-2021
https://www.nxtbook.com/ygsreprints/WERC/mobility-march-2021
https://www.nxtbook.com/ygsreprints/WERC/mobility-february-2021
https://www.nxtbook.com/ygsreprints/WERC/mobility_122020
https://www.nxtbook.com/ygsreprints/WERC/mobility_112020
https://www.nxtbook.com/ygsreprints/WERC/mobility_102020
https://www.nxtbook.com/ygsreprints/WERC/mobility_092020
https://www.nxtbook.com/ygsreprints/WERC/mobility_082020
https://www.nxtbook.com/ygsreprints/WERC/mobility_072020
https://www.nxtbook.com/ygsreprints/WERC/mobility_062020
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https://www.nxtbook.com/ygsreprints/WERC/mobility_022020
https://www.nxtbook.com/ygsreprints/WERC/mobility_012020
https://www.nxtbook.com/ygsreprints/WERC/mobility_122019
https://www.nxtbook.com/ygsreprints/WERC/mobility_112019
https://www.nxtbook.com/ygsreprints/WERC/mobility_102019
https://www.nxtbook.com/ygsreprints/WERC/mobility_092019
https://www.nxtbook.com/ygsreprints/WERC/mobility_082019
https://www.nxtbook.com/ygsreprints/WERC/mobility_072019
https://www.nxtbook.com/ygsreprints/WERC/mobility_062019
https://www.nxtbook.com/ygsreprints/WERC/mobility_052019
https://www.nxtbook.com/ygsreprints/WERC/mobility_042019
https://www.nxtbook.com/ygsreprints/WERC/mobility_032019
https://www.nxtbook.com/ygsreprints/WERC/mobility_022019
https://www.nxtbook.com/ygsreprints/WERC/mobility_012019
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