Nov/Dec 2010 Developments - (Page Intro)

Receivables Servicing and Collections: Concord is the Leader in Technology It’s your world...we just work in it. Standing in front of their stately corporate headquarters in Asheville, North Carolina, are (l-r) Festiva Resorts’ CEO Don Clayton and President Butch Patrick. Behind them are Director of Business Development, US & Canada, Joy Powers, and Concord’s Sr. VP, Shaun O’Neill. From their majestic headquarters estate, “Zealandia,” located high above beautiful Asheville, North Carolina, Don Clayton and Butch Patrick oversee a rapidly growing empire of resort and timeshare operations. In just six short years since Don and Butch founded their company, it has enjoyed a level of growth that has exceeded even their own high expectations. Festiva now encompasses resort/timeshare operations in Charleston and Hilton Head, South Carolina; Branson, Missouri; Nassau, the Bahamas; St. Maarten, in the Netherlands Antilles; and the Virgin Islands. Don and Butch agree that Concord has played a key role in supporting Festiva’s growth. “Since 2003, Concord has provided receivables servicing for our business, and it’s been a good solid relationship,” Butch notes. “They have made flexible adjusments as we’ve needed to adjust, and our relationship with them has grown as we’ve grown our business.” ra n co 1988 20 rd Ser vicing Cor po th 2008 E ANNIV RSAR Y Don adds, “In any significant vendor relationship, you have to work in tandem—as partners—and they are a partner to us with respect to growing and enhancing our business and our business relationship.” At Concord, we strive to help every one of our clients achieve Festiva’s level of success. Using our award-winning technology, our industry-renowned staff is constantly seeking new ways to help build on that success many times over. After all, it’s Don and Butch’s world ...we just work in it. ti on Co n r co 1988 20 er d S vicing Cor po ra ti on Co th 2008 ANNIV ERSA RY Co n co Se 1988 rvi cing & Software rd Ser vicing Cor p since or a as aS rv ice ti on e For more information, contact Joy Powers at (321) 293-0293 or for business in Mexico/Latin America, Juan Pablo Saiz at (800) 685-8736 ext.1013 Lo an

Table of Contents for the Digital Edition of Nov/Dec 2010 Developments

Nov/Dec 2010 Developments