Digital Auto Care Factbook 2019 - 14

Auto Care Sales by Distribution Channel
Calling our readers' attention to the previous page, the largest channels in 2017 were new vehicle dealers ($80 billion), general
automotive repair shops ($41.6 billion) and automotive parts and accessories stores ($32.2 billion). Major channels (over $5 billion)
experiencing the highest 4-year CAGR (2013-2017) were electronic shopping & mail-order houses (9.9 percent), warehouse clubs &
superstores (6.1 percent), car washes (3.8 percent) and automotive oil change and lubrication shops (3.8 percent). During the past
four years, the overall industry CAGR was 3.8 percent and is forecasted to continue growing at a projected CAGR of 3.4 percent
through 2021.
In 2017, auto care parts, accessories, tires and services for light vehicles were sold directly to consumers through 41 channels of
distribution. Because eight (8) of these channels were very low volume, they were placed in the "other" category. These 41 channels
represent all of the establishments selling automotive products and services.

Auto
Users
by by
Sales
Channel
(USD Millions)
Auto Care
CareSales
SalestotoEnd
End
Users
Sales
Channel
(USD Millions)
Share of Sales (2016)
Channel Sales (USD Millions)

NAICS

General automotive repair

811111

Automotive body, paint, and interior repair and maintenance

2016 (#)

Value of Sales (2016)

DIFM

DIY

DIFM

DIY

40,469

97.0%

3.0%

39,255

1,214

811121

31,336

93.0%

7.0%

29,143

2,194

Share of Sales (2017)
2017 (#)

DIY

DIFM

41,556

97.0%

3.0%

40,310

DIY
1,247

32,140

93.0%

7.0%

29,890

2,250

Car washes

811192

8,066

98.0%

2.0%

7,904

161

8,317

98.0%

2.0%

8,151

166

Automotive oil change and lubrication shops

811191

5,879

94.0%

6.0%

5,526

353

6,050

94.0%

6.0%

5,687

363

Automotive glass replacement shops

811122

3,568

91.0%

9.0%

3,247

321

3,677

91.0%

9.0%

3,346

331

Automotive transmission repair

811113

2,259

91.0%

9.0%

2,056

203

2,331

91.0%

9.0%

2,122

210

Other automotive mechanical and electrical repair and maintenance

811118

1,879

95.0%

5.0%

1,785

94

1,934

95.0%

5.0%

1,837

97

All other automotive repair and maintenance

811198

1,499

87.0%

13.0%

1,304

195

1,533

87.0%

13.0%

1,334

199

Automotive exhaust system repair

811112

731

91.0%

9.0%

666

66

753

91.0%

9.0%

685

68

8114

117

96.0%

4.0%

112

5

120

96.0%

4.0%

115

5

95,804

95.0%

5.0%

90,999

4,805

98,411

95.0%

5.0%

93,476

4,935
20,313

Personal and household goods repair and maintenance
Total Services
Automotive parts and accessories stores

441310

31,532

36.0%

64.0%

11,352

20,180

32,242

37.0%

63.0%

11,930

Tire dealers

441320

20,102

94.0%

6.0%

18,896

1,206

20,558

94.0%

6.0%

19,324

1,233

Warehouse clubs and supercenters

452910

19,029

42.0%

58.0%

7,992

11,037

19,659

45.0%

55.0%

8,846

10,812

Electronic shopping and mail-order houses

4541

10,578

10.0%

90.0%

1,058

9,520

11,480

13.0%

87.0%

1,492

9,988

Other gasoline stations

447190

4,726

90.0%

10.0%

4,253

473

4,837

90.0%

10.0%

4,353

484

Gasoline stations with convenience stores

447110

4,229

90.0%

10.0%

3,806

423

4,340

90.0%

10.0%

3,906

434

Discount department stores

452112

2,520

51.0%

49.0%

1,285

1,235

2,572

51.0%

49.0%

1,312

1,260

Wholesale trade

42

2,129

6.0%

94.0%

128

2,002

2,179

6.0%

94.0%

131

2,048

452990

1,386

1.0%

99.0%

14

1,373

1,417

1.0%

99.0%

14

1,403

45431

913

0.0%

100.0%

0

913

930

0.0%

100.0%

0

930

4442

364

0.0%

100.0%

0

364

372

0.0%

100.0%

0

372

Hardware stores

444130

245

0.0%

100.0%

0

245

251

0.0%

100.0%

0

251

Department stores (except discount department stores)

452111

150

0.0%

100.0%

0

150

153

0.0%

100.0%

0

153

Supermarkets and other grocery (except convenience) stores

445110

124

0.0%

100.0%

0

124

127

0.0%

100.0%

0

127

4431

107

0.0%

100.0%

0

107

109

0.0%

100.0%

0

109

Sporting goods stores

451110

92

0.0%

100.0%

0

92

95

0.0%

100.0%

0

95

Convenience stores

445120

77

0.0%

100.0%

0

77

79

0.0%

100.0%

0

79

Pharmacies and drug stores

446110

58

0.0%

100.0%

0

58

59

0.0%

100.0%

0

59

All others (Incl. Home Centers 444110)

Various

104

106

0.0%

100.0%

0

106

Other building material dealers

444190

0.0%

100.0%

0

0

50.5%

49.5%

51,309

50,256

2,400

All other general merchandise stores
Fuel dealers
Lawn and garden equipment and supplies stores

Electronics and appliance stores

Total Retail

98,466

Total Independent Market

0.0%

100.0%

0

104

0.0%

100.0%

0

0

49.5%

50.5%

48,783

49,683

194,271

101,564
199,975

New car dealers

441110

77,165

97.0%

3.0%

74,827

2,338

79,985

97.0%

3.0%

77,586

Used car dealers

441120

2,061

100.0%

0.0%

2,061

0

2,114

100.0%

0.0%

2,114

0

4412

3,640

97.0%

3.0%

3,531

109

3,728

97.0%

3.0%

3,617

112

82,866

97.0%

3.0%

80,419

2,447

85,828

97.1%

2.9%

83,316

2,511

277,136

79%

21%

220,200

56,936

285,803

80%

20%

228,101

Other motor vehicle dealers
Total Dealer
Total Auto Care Industry Sales
Less Tires (Pass Cars and Lt. Trucks):
Net DIFM Sales without Tires

57,702

29,700

30,600

190,500

197,501

Notes: # Estimated
* Forecast
(**) Auto Parts and Accessories store sales include those sales to the general public.
Source: Auto Care Association / AASA Channel Forecast Model.

14

Value of Sales (2017)

DIFM

The 2019 Digital Factbook is Copyright © 2019 Auto Care Association and/or its licensor. 
All other rights reserved.  Use of the 2019 Digital Factbook is subject to compliance with the Legal Terms and Conditions found on page 119 of this report.



Table of Contents for the Digital Edition of Digital Auto Care Factbook 2019

Introductory Page
Letter from Bill Hanvey, President/CEO
Auto Care Association Legal Terms and Conditions
Market Intelligence Committee
Economic Indicators (section)
Key Economic Indicators
National Debt
Industry Employment
Technician Employment and Wages
What Do Our Members Think? / Key Issues
BCI/ECI Summary
U.S. Motor Vehicle Auto Care Industry (section)
Introduction to the Channel Forecast Model
2016 to 2021 Forecast Assumptions
U.S. Motor Vehicle Auto Care Industry
Auto Care Industry Sales History and Forecast
Auto Care Sales by Distribution Channel
Auto Care Segmentation
Auto Care Service and Retail Outlets
Auto Care Service and Retail Outlet Analysis
Program Distribution Overview
Retail Distribution Overview
Financial Benchmarks (section)
Financial Profiles of Select Auto Care Companies
Select Auto Care Transactions
Auto Care Industry (section)
Consumer Profile
Replacement Rates for Motor Vehicle Parts and Jobs
Top 10 Replacement Rate Categories By Vehicle Age
Auto Care Industry Segments (section)
Medium And Heavy Duty Truck Industry
Sales of Replacement Tires
Tool and Equipment
Paint, Body and Equipment
Vehicle Registrations and Usage (section)
U.S. New Motor Vehicle Registrations
Top 10 Light Vehicle Registrations
U.S. Total Motor Vehicle Population
Hybrid Vehicles
Vehicle Operating Costs
Miles Driven and Vehicle Service Contracts
Gasoline Affordability and Fuel Consumption
Crude Oil and Diesel Fuel Costs
State Summary Statistics (section)
State Summary Statistics tables
Global Auto Care Industry (section)
Aftermarket Dynamics
U.S. Trade Data By Country
Global Vehicle Registrations By Country
Global Economic and Automotive Data
U.S. Trade Data for Selected Motor Vehicle Products
Canadian Auto Care Industry
Mexican Auto Care Industry Report
Chinese Auto Care Industry
Glossary and Reference (section)
Glossary and Terms
NAICS Definitions
Auto Care Data Resources
Auto Care Association Market Intelligence (section)
Auto Care Association Market Intelligence
Auto Care Association – Lang Market Comparison (section)
Harmonization of Auto Care Industry Data
Digital Auto Care Factbook 2019 - Introductory Page
Digital Auto Care Factbook 2019 - I
Digital Auto Care Factbook 2019 - Letter from Bill Hanvey, President/CEO
Digital Auto Care Factbook 2019 - III
Digital Auto Care Factbook 2019 - Market Intelligence Committee
Digital Auto Care Factbook 2019 - Economic Indicators (section)
Digital Auto Care Factbook 2019 - Key Economic Indicators
Digital Auto Care Factbook 2019 - National Debt
Digital Auto Care Factbook 2019 - Industry Employment
Digital Auto Care Factbook 2019 - Technician Employment and Wages
Digital Auto Care Factbook 2019 - What Do Our Members Think? / Key Issues
Digital Auto Care Factbook 2019 - BCI/ECI Summary
Digital Auto Care Factbook 2019 - 8
Digital Auto Care Factbook 2019 - U.S. Motor Vehicle Auto Care Industry (section)
Digital Auto Care Factbook 2019 - Introduction to the Channel Forecast Model
Digital Auto Care Factbook 2019 - 2016 to 2021 Forecast Assumptions
Digital Auto Care Factbook 2019 - U.S. Motor Vehicle Auto Care Industry
Digital Auto Care Factbook 2019 - Auto Care Industry Sales History and Forecast
Digital Auto Care Factbook 2019 - Auto Care Sales by Distribution Channel
Digital Auto Care Factbook 2019 - Auto Care Segmentation
Digital Auto Care Factbook 2019 - Auto Care Service and Retail Outlets
Digital Auto Care Factbook 2019 - Auto Care Service and Retail Outlet Analysis
Digital Auto Care Factbook 2019 - Program Distribution Overview
Digital Auto Care Factbook 2019 - Retail Distribution Overview
Digital Auto Care Factbook 2019 - 20
Digital Auto Care Factbook 2019 - Financial Benchmarks (section)
Digital Auto Care Factbook 2019 - Financial Profiles of Select Auto Care Companies
Digital Auto Care Factbook 2019 - 23
Digital Auto Care Factbook 2019 - 24
Digital Auto Care Factbook 2019 - 25
Digital Auto Care Factbook 2019 - 26
Digital Auto Care Factbook 2019 - 27
Digital Auto Care Factbook 2019 - 28
Digital Auto Care Factbook 2019 - 29
Digital Auto Care Factbook 2019 - Select Auto Care Transactions
Digital Auto Care Factbook 2019 - 31
Digital Auto Care Factbook 2019 - 32
Digital Auto Care Factbook 2019 - 33
Digital Auto Care Factbook 2019 - 34
Digital Auto Care Factbook 2019 - 35
Digital Auto Care Factbook 2019 - 36
Digital Auto Care Factbook 2019 - 37
Digital Auto Care Factbook 2019 - 38
Digital Auto Care Factbook 2019 - 39
Digital Auto Care Factbook 2019 - 40
Digital Auto Care Factbook 2019 - Auto Care Industry (section)
Digital Auto Care Factbook 2019 - Consumer Profile
Digital Auto Care Factbook 2019 - 43
Digital Auto Care Factbook 2019 - 44
Digital Auto Care Factbook 2019 - 45
Digital Auto Care Factbook 2019 - 46
Digital Auto Care Factbook 2019 - 47
Digital Auto Care Factbook 2019 - Replacement Rates for Motor Vehicle Parts and Jobs
Digital Auto Care Factbook 2019 - Top 10 Replacement Rate Categories By Vehicle Age
Digital Auto Care Factbook 2019 - 50
Digital Auto Care Factbook 2019 - Auto Care Industry Segments (section)
Digital Auto Care Factbook 2019 - Medium And Heavy Duty Truck Industry
Digital Auto Care Factbook 2019 - Sales of Replacement Tires
Digital Auto Care Factbook 2019 - Tool and Equipment
Digital Auto Care Factbook 2019 - Paint, Body and Equipment
Digital Auto Care Factbook 2019 - 56
Digital Auto Care Factbook 2019 - 57
Digital Auto Care Factbook 2019 - 58
Digital Auto Care Factbook 2019 - Vehicle Registrations and Usage (section)
Digital Auto Care Factbook 2019 - U.S. New Motor Vehicle Registrations
Digital Auto Care Factbook 2019 - Top 10 Light Vehicle Registrations
Digital Auto Care Factbook 2019 - U.S. Total Motor Vehicle Population
Digital Auto Care Factbook 2019 - 63
Digital Auto Care Factbook 2019 - 64
Digital Auto Care Factbook 2019 - Hybrid Vehicles
Digital Auto Care Factbook 2019 - 66
Digital Auto Care Factbook 2019 - 67
Digital Auto Care Factbook 2019 - Vehicle Operating Costs
Digital Auto Care Factbook 2019 - Miles Driven and Vehicle Service Contracts
Digital Auto Care Factbook 2019 - BCI/ECI Summary
Digital Auto Care Factbook 2019 - Crude Oil and Diesel Fuel Costs
Digital Auto Care Factbook 2019 - BCI/ECI Summary
Digital Auto Care Factbook 2019 - State Summary Statistics (section)
Digital Auto Care Factbook 2019 - State Summary Statistics tables
Digital Auto Care Factbook 2019 - 75
Digital Auto Care Factbook 2019 - 76
Digital Auto Care Factbook 2019 - BCI/ECI Summary
Digital Auto Care Factbook 2019 - 78
Digital Auto Care Factbook 2019 - Global Auto Care Industry (section)
Digital Auto Care Factbook 2019 - Aftermarket Dynamics
Digital Auto Care Factbook 2019 - 81
Digital Auto Care Factbook 2019 - U.S. Trade Data By Country
Digital Auto Care Factbook 2019 - Global Vehicle Registrations By Country
Digital Auto Care Factbook 2019 - Global Economic and Automotive Data
Digital Auto Care Factbook 2019 - 85
Digital Auto Care Factbook 2019 - 86
Digital Auto Care Factbook 2019 - 87
Digital Auto Care Factbook 2019 - U.S. Trade Data for Selected Motor Vehicle Products
Digital Auto Care Factbook 2019 - 89
Digital Auto Care Factbook 2019 - 90
Digital Auto Care Factbook 2019 - 91
Digital Auto Care Factbook 2019 - 92
Digital Auto Care Factbook 2019 - Canadian Auto Care Industry
Digital Auto Care Factbook 2019 - 94
Digital Auto Care Factbook 2019 - 95
Digital Auto Care Factbook 2019 - Mexican Auto Care Industry Report
Digital Auto Care Factbook 2019 - 97
Digital Auto Care Factbook 2019 - Chinese Auto Care Industry
Digital Auto Care Factbook 2019 - 99
Digital Auto Care Factbook 2019 - 100
Digital Auto Care Factbook 2019 - Glossary and Reference (section)
Digital Auto Care Factbook 2019 - Glossary and Terms
Digital Auto Care Factbook 2019 - 103
Digital Auto Care Factbook 2019 - 104
Digital Auto Care Factbook 2019 - 105
Digital Auto Care Factbook 2019 - NAICS Definitions
Digital Auto Care Factbook 2019 - Auto Care Data Resources
Digital Auto Care Factbook 2019 - 108
Digital Auto Care Factbook 2019 - 109
Digital Auto Care Factbook 2019 - 110
Digital Auto Care Factbook 2019 - Auto Care Association Market Intelligence (section)
Digital Auto Care Factbook 2019 - Auto Care Association Market Intelligence
Digital Auto Care Factbook 2019 - 113
Digital Auto Care Factbook 2019 - 114
Digital Auto Care Factbook 2019 - 115
Digital Auto Care Factbook 2019 - 116
Digital Auto Care Factbook 2019 - Auto Care Association – Lang Market Comparison (section)
Digital Auto Care Factbook 2019 - Harmonization of Auto Care Industry Data
Digital Auto Care Factbook 2019 - Auto Care Association Legal Terms and Conditions
Digital Auto Care Factbook 2019 - Cover4
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