Section XVI-Market Dynamics INDEPENDENT SERVICE MARKET Average Annual Growth 2007-2016......................................... 3.1% 2007-2017......................................... 3.0% 2016-2017......................................... 2.2% INDEPENDENT SERVICE MARKET OUTLET PRODUCT CHANGE 2007-2017 Change Service Stations & Garages................. $5.8 Repair Specialists................................ $7.4 Tire Stores........................................... $1.8 Auto Parts Stores................................ -$2.4 Foreign Specialists.............................. $3.5 Discount Stores/Mass Merch.............. $1.3 Other................................................... $0.0 Total.................................................. $17.4 Annual Growth at User-Price Volume in $ Billions at User-Price INDEPENDENT SERVICE MARKET OUTLET SHARE 2007-2017 2007 2017 Service Stations & Garages..............................38.6%.............................................37.2% Repair Specialists..............................................23.2%.............................................28.1% Foreign Specialists..............................................9.0%.............................................11.9% Tire Stores.........................................................12.3%.............................................11.8% Discount Stores/Mass Merchandisers.................8.6%...............................................8.3% Other...................................................................0.2%...............................................0.1% Total..............................................................100.0%...........................................100.0% Auto Parts Stores................................................8.1%...............................................2.6% Product Share at User-Price © 2018 by Lang Marketing Resources, Inc. 204 www.langmarketing.comhttp://www.langmarketing.com