Journal of Healthcare Management - January/February 2016 - (Page 3)

I N T E R V I E W Interview With Nancy Borkowski, DBA, FACHE, CPA, Professor in the Department of Health Services Administration, University of Alabama at Birmingham N ancy Borkowski, DBA, FACHE, CPA, FHFMA, is a professor in the Department of Health Services Administration at the University of Alabama at Birmingham (UAB). Dr. Borkowski has more than 20 years of experience in the healthcare field and is the author of several textbooks that are used both nationally and internationally in graduate and undergraduate administration and nursing programs. Her research has been published in numerous prominent journals in health services administration, management, and organizational behavior. Dr. Borkowski is the recipient of several awards, including ACHE's Exemplary Service Award and Distinguished Service Award. She also is a two-time recipient of the ACHE Southern Florida Regent's Senior Career Healthcare Executive Award, which recognizes individuals who have made significant contributions to the advancement of healthcare management excellence. Dr. Kash: You began your career as a certified public accountant. What attracted you to the healthcare field and to academia specifically? Dr. Borkowski: After 10 years of working in public accounting at national and regional firms, as well as in my own practice, I decided to transition into the private sector. The question was, in which industry did I want to focus my energies? Of all my clients, the ones I most enjoyed working with were connected in some way to the healthcare field-hospital executives, physicians managing large practices, and administrators of long-term care facilities. I decided to focus my attention on healthcare and returned to school to obtain a master's degree in health services administration. Over the next decade, I served in various leadership roles with large physician practices and managed care organizations. In 1995, I entered into a partnership with a physician colleague to own and operate what were referred to at that time as partial-risk primary care provider (PCP) clinics. This was the point at which I found my way into academia. As the administrator for our PCP clinics, I became increasingly aware that the entry-level and midlevel staff we were hiring lacked the knowledge and skill sets necessary for them (and, in turn, the clinics) to be successful. To remedy the situation, I approached a local university that offered undergraduate and graduate degrees in health services administration. The program director asked if I would be interested in teaching to share my knowledge of and experience in the healthcare field. Like many other people, I usually avoided situations requiring public speaking, but I was always up 3

Table of Contents for the Digital Edition of Journal of Healthcare Management - January/February 2016

Journal of Healthcare Management - January/February 2016
Contents
Interview With Nancy Borkowski, DBA, FACHE, CPA, Professor in the Department of Health Services Administration, University of Alabama at Birmingham
Developing Physician Leaders Through Professional Associations
Understanding Value-Based Incentive Models and Using Performance as a Strategic Advantage
Exploring Business Strategy in Health Information Exchange Organizations
The Effects of Hospital-Level Factors on Patients’ Ratings of Physician Communication
A Review of Tools to Assist Hospitals in Meeting Community Health Assessment and Implementation Strategy Requirements
The Capital Budgeting Process of Healthcare Organizations: A Review of Surveys

Journal of Healthcare Management - January/February 2016