VI. BUSINESS PRACTICES ..........................23 1. Proper Coding, Billing and Patient Accounting 2. Document Retention 3. Accurate Financial Records VII. PROTECT DAVITA ASSETS ...................... 24 1. Protection and Proper Use of Village Assets 2. Insider Trading 3. External Communication 4. Social Media Sites VIII. OBEY THE LAW ............................... 26 1. Antitrust Laws 2. Anti-Corruption and Bribery Laws 3. Anti-Kickback Laws 4. Marketing and Advertising Practices IX. OUR COMMUNITIES ........................... 28 1. Political Action 2. Charitable Contributions X. CONCLUSION ................................. 29 XI. FREQUENTLY ASKED QUESTIONS ................ 31 XII. RESOURCES ....................................38 “ Never doubt that a small group of thoughtful, committed citizens CAN CHANGE THE WORLD; indeed, it’s the only thing that ever has. —MARGARET MEAD ” 9