Sidekick - Volume 2, 2020 - 7

The office opened on March 1, 2020. Ms. Podolsky and Mr. Regnier
worked well into the early hours of the following day. At 8 a.m., they
were ready and waiting, along with Dr. Kundel and his assistant
Julianna Bila, to greet members of the building's co-op association
and welcome clients.
28 Days Later
Holistic Dentistry remained open nearly three weeks before New
York's Governor ordered a statewide lockdown. Dr. Kundel's offices
saw patients 10 - 12 hours, five days a week and every other
Saturday, knowing that a shutdown was imminent. Precautions
taken were nearly standard procedure due to the nature of the
business. " Saliva and blood are byproducts of the work we do, "
explained Ms. Podolsky. " We always cleaned and sterilized. We run
an ozone purification system every night. We now added UV air
purifiers during the daytime for each operatory and waiting area. "
New equipment in Dr. Kundel's office has increased patient comfort and trust.

Dr. Kundel has A-dec cabinetry and rear delivery systems, which remain
out of the way of patients and staff.

" We wanted to have the feel of New York and employ the most
current technology to enhance our patients' comfort and care, while
maintaining a clean and sterile office, " said Ms. Podolsky. Some of
the equipment used at the 79th Street site includes:
* Planmeca Viso™ G5: provides the latest innovation in CBCT
imaging
* A-dec chairs with rear-delivery work surfaces: keeps equipment
hidden from young patients so they don't get frightened
* 3Shape TRIOS intraoral scanners: digital impressions
* ADP-70 air disinfectant: uses ozone oxidation technology called
Photocatalytic Oxidation (PCO) with a HEPA filter to purify the air
and surfaces

A Winning Team, A Successful New Location
The Manhattan office reopened-as did all New York businesses-
on June 13, 2020. Due to the pandemic, the new waiting room
is now used to check in one patient at a time, while others wait
outside until called. The staff continues to work 50 - 60-hour
weeks to see patients, and are scheduling many more months out
at a time. According to Ms. Podolsky, reputation and teamwork
are the keys to the office's seamless success. " It was a fantastic,
collaborative effort, " said Ms. Podolsky. " Everyone in the office
was involved from Anne Izzy, our patient coordinator, who took
care of the front desk in Stamford while I managed the Manhattan
project, to Dr. Kundel and Julianna Bila, who worked longer hours
to accommodate patients' needs in the new environment due
to COVID. "
" Holistic Dentistry is run by a small team of four on a day-to-day
basis, " concluded Ms. Podolsky. " We could not have done it without
Chris and Henry Schein as part of our team during this build-out
process. "
For more information on the Grand Opening of Holistic Dentistry,
watch this video.

"

Leonard Kundel, DMD

"

What also changed were the office aesthetics. While the Stamford
office has a traditional New England look and feel, the Manhattan
office is modern, with a sleek white granite entry way and crisp,
clean white interior and black accents throughout the operatories,
giving a more modern appearance to reflect its Manhattan patrons.

When people seek new equipment, highquality equipment, such as A-dec chairs, they
understand that they are in the hands of a
professional who wants the best for them.

Sidekick | Vol. 2 2020 | 7
https://www.facebook.com/watch/?v=1455011291362195
Sidekick - Volume 2, 2020

Table of Contents for the Digital Edition of Sidekick - Volume 2, 2020
