Washington Hospital 2010 Annual Quality Report - (Page 1)

Our total commitment Welcome to Washington hospital’s seconD annual quality report to the community. This publication further demonstrates our commitment to promoting a culture of quality and safety in everything we do. For the Hospital’s staff and physicians, quality isn’t just a buzz word. It is and will continue to be one of our core values, as reflected in our Health Care District’s Mission Statement. At Washington Hospital, quality is everyone’s responsibility. The Quality Steering Council leads this ongoing collaboration, monitoring quality improvement processes and procedures, assessing patient outcomes and supporting creative solutions for further progress. Over time, the Hospital has achieved a measurable difference in improving quality and patient safety. It has also enhanced medication safety by consistently applying better procedures and investing in advanced technologies that help avoid medication errors. Adoption of evidence-based best practices is key to the effectiveness of many of the quality improvement initiatives. Washington Hospital continues to identify other proven approaches and share its successes and lessons learned through close collaboration with leading quality improvement organizations, such as the The Joint Commission, the Institute for Healthcare Improvement and the Beacon Collaborative. Because quality and safety are fundamental to providing the best care, the Hospital’s chief of quality and resource management reports monthly to the Board of Directors on progress, challenges and achievements. These reports are available to the public on the Hospital’s InHealth cable TV channel and on our Web site. Our total commitment to quality and safety means patients who come to Washington Hospital can be confident they are receiving the best standard of care. In this report, you will gain a further appreciation for how the Hospital, its physicians and staff are truly bringing “Quality to Life” for the community we serve. William f. nicholson, mD Chairperson, Quality Steering Council Washington Hospital Healthcare System 1 

Table of Contents for the Digital Edition of Washington Hospital 2010 Annual Quality Report

Washington Hospital 2010 Annual Quality Report
Mission Statement
Setting Our Quality Goals
Our Total Commitment
Inspiring Change Through Excellence
Collaborating for Quality and Safety
Promoting Safety
Assuring a Safe Place for Patients
Focusing on Improvement
Cultivating Quality
Advancing Excellence in Nursing
Connecting Evidence-based Practice to Quality Outcomes
Teaming Up for Higher Quality and Greater Efficiency
Learning From Our Patients
Innovation That Builds Quality
Recognized for Quality
Raising the Bar on Quality

Washington Hospital 2010 Annual Quality Report

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