Hawaii Hospitality - January/February 2014 - (Page 16)
CLEAN TALK with
Rose
BY ROSE GALERA, CEH
Aloha Rose,
I need to develop and write a hotel housekeeping training program for 2014.
Any guidelines you can share will be helpful.
Thank you,
Cassie
Aloha Cassie,
During the past four months, we've received many emails
from housekeeping managers requesting information on Job
Hazard Analysis (JHA) due to OSHA's inspection concerns.
Developing a safety training program and writing a JHA
for your housekeeping department will be an ideal training
program start for the new year. Here's a guide to help you
along.
A Job Hazard Analysis-also known as a Job Safety
Analysis (JSA)-is a technique that focuses on job tasks
as a way to identify hazards before they result in injury,
illness, property damage or worse. To do this, it analyzes the
relationship between the worker, the task, the tools and the
work environment. The benefits of a JHA can include reduced
injuries, reduced absenteeism, increased productivity and
increased morale. It protects all employees.
To undertake a JHA, you must first understand the key
concepts of job tasks, hazards and controls. You will then
develop a list of the many housekeeping jobs that must be
performed at a hotel and prioritize which jobs you want to
assess first. Finally, to run through the actual JHA, you'll want
to do the following in order:
* Observe the various steps of every job
* Note all hazards associated with each step
* List controls/protective measures for each hazard
* Note any required training for the job
* Include any relevant/helpful graphics, such as
flowcharts, etc.
The U.S. Center for Disease Control and Prevention has
identified categories of hazards that affect hotel housekeepers.
These include overexertion, slips, trips, falls, chemical
hazards, biological hazards-infectious diseases, and moving
objects or equipment-ergonomic hazards. Ideally, after you
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Hawaii Hospitality
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January/February 2014
identify uncontrolled hazards, you should take steps to
eliminate or reduce them to an acceptable risk level.
With controls, providing the right tools and equipment can
eliminate ergonomic stressors/hazards. For example, a microflat mop system can eliminate the need for housekeepers to
clean hard floors on their hands and knees, and tools with
telescoping handles can accommodate workers of different
heights in ergonomically sound postures. Providing lighter
tools-such as microfiber mops rather than traditional mops-
enables workers to do a job more quickly and with less stress
on their bodies, enhancing both safety and productivity. The
right personal protective equipment (PPE) can help prevent
chemical injuries and the spread of infectious diseases.
Do not discount the importance of the writing process to
the JHA program, and include your assistants and supervisors
in the process. I recommend a three-column format: Tasks/
Hazards/Controls. Once completed, your JHA becomes a
living document and a training tool. It can serve as a job
description and is valuable for planning, production, profit
and safety.
A mastery of the JHA process will help provide you and
your department with an excellent cleaning program. For
more information on JHA, visit OSHA's website.
Best wishes for a happy-and safe-new year!
Rose Galera, CEH
Rose Galera has 50 years of professional experience and is currently
the president of the International Executive Housekeepers Association,
Hawaii chapter.
(808) 678-8021
galerar002@hawaii.rr.com
www.rosegalera.com
http://www.rosegalera.com
Table of Contents for the Digital Edition of Hawaii Hospitality - January/February 2014
Talk Story with George Szigeti
Maui Ho‘okipa No Ka Oi
Hawaii’s Food & Beverage Superstars
All Systems Go!
Featured Department: Engineering
New Restaurants
Clean Talk with Rose
News Briefs
Association News
Marketplace
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