2011-2012 CMAA Yearbook and Member Directory - 83

PROGRAMS AND SERVICES

While most areas of the CMAA website are available to the general public, certain sections are restricted to access by CMAA members-only and require a password. Register here for site-wide access. To change your existing password, click here.

Risk Management
Created in the fall of 2010, the Risk Management department will create new risk management education programs and products for CMAA member-managed clubs. It will primarily work with the insurance industry to create products customized for CMAA member-managed clubs that are accessed through preferred providers and some products allow you to even work with your local brokers. By leveraging the size of the CMAA membership, this new department will work to get the best value for the club’s dollar in these difficult economic times and improve the club’s coverage in all areas. The current programs that Members have access to include: Employee Benefits; Directors & Officers and Employment Practices Liability and the new CMAA Umbrella. In addition, CMAA is introducing regional programs such as the Workers Compensation program that just rolled out in Florida in early 2011. Through the development of these exclusive and industry-tailored programs, members should expect to save approximately 10 percent on these products. For additional information, please contact CMAA’s Member Advocate, Jeff Magoon at (703) 299-4292.

Resources and Publications
Bookmart
CMAA’s Bookmart is a collection of club-specific resources that are all created with the same goal in mind — to help you operate your club in the most effective manner possible. As a busy club management professional, you deserve quick and easy access to the finest tools. Bookmart titles include the latest information on club operations, compensation and policy trends, staff service training, management, personnel, financial reporting systems, foodservice, menus, recipes and more.

Surveys
CMAA in collaboration with Club Benchmarking has taken club industry surveys in an entirely new direction. CMAA surveys are conducted on an annual basis, providing club managers with the most up-to-date information available. Our research efforts include the Compensation and Benefits Survey, Operations and Financial Data Survey and the Policies and Procedures Survey. The Compensation and Benefits Survey outlines compensation and benefits for chief operating officers, general managers, managers and assistant managers. This information is very useful when engaging in salary negotiations with your board. The Operations and Financial Data Survey is an extensive report on club facilities, membership dues and initiation fees, income and expense ratios by department, club facilities, golf operations, food and beverage operations, club renovations and much more. It also incorporates economic impact data such as the positive economic impact clubs have on their local communities and statewide. The Policies and Procedures Survey address trends related to club rules and governance guidelines. For more information, please contact Josh Feuerstein. 83

2011-2012 CMAA Yearbook and Member Directory

Table of Contents for the Digital Edition of 2011-2012 CMAA Yearbook and Member Directory