Healthcare Design - August 2017 - 73
Arrival to BCC
and Valet Parks
Lobby
Welcome
Desk
Clinic
Welcome
Desk
Wait
Private
Registration
Assess.
Room
Convenient Self
Parking at BCC
Coffee
Kiosk
Clinic
Welcome
Desk
Wait
Assess.
Room
Exam
Room
Arrival to BCC
by Mass Transit
Lobby
Welcome
Desk
Clinic
Welcome
Desk
Assess.
Room
Lab
Arrival to BCC
by Mass Transit
Coffee
Kiosk
Staff Lounge
at BCC
Building
Arrival to BCC
Reserved
Parking
Coffee
Kiosk
North Campus
Inapatient
Unit
RAD
Exam
Room
On-Site
Pharmacy
Exam
Room
On-Site
Pharmacy
Food
Service
Car/Home
Valet/Home
Patient 2
Exam
Room
Consult/
Teaching
Room
Inpatient
Room
Food
Service
Bus Stop/Home
Clinic
Consult/
Teaching
Room
Staff
Lounge
Food
Service
Bus Stop/Home
Clinic
Consult/
Teaching
Room
South
Campus
Research
Building
Patient 3
PHYSICIAN/STAFF JOURNEY
team of Pelli Clarke Pelli Architects and FKP was relentless in
its desire to not just understand the patient and visitor
experience, but to improve
upon it. "We spent a lot of time
tracking the various paths, staff
and patients and patient families, and how they would
move through the building ... both in terms of entering
the building and exiting the building, and talking about
first-time visitors and those who are using the facility on
a regular basis," Shoemaker says.
Making the user experience as simple as possible became
a core tenet of the project, with navigation designed to be
intuitive. "If we didn't put any signage up, how would you
give people cues and give them a sense of where they are?"
Shoemaker describes. One of the most significant results
of this effort is that all public spaces face a public garden
outside, offering users a constant touch point.
PATIENT/FAMILY JOURNEY
Patient 1
Lunch at
Roof
Garden
Assess.
Room
Clinic
Staff
South Campus
BCC Office
MD Dining
North
Campus
Inpatient
Unit
Car/Home
Physician
Arrival
Wait.Play. Learn. Another solution tied to
the patient journey are "Wait. Play. Learn." areas introduced on the clinic floors. With waiting programmed
into long, linear spaces along the window wall, the team
wanted to avoid using a traditional adjacent row of doors
leading back to clinical areas. Instead, the clinics don't
have doors and these flexibly programmed spaces are
sited just outside, distinguished by dynamic colors
and serving as focal points. "We wanted to liven up
the space a bit, make it more interesting," Shoemaker
says. These oval-shaped "portals" are semi-enclosed and
on the public-facing side feature flexible zones that can be
used for quiet respite, patient education, or fun, determined
by the medical discipline being served. On the clinic-facing side, a
checkout desk is sited within the portal, marking a clear destination
that eases the journey on the way out, too.
For more on the Buerger Center for Advanced Pediatric Care,
see page 82.
Consult
Wait
Play
Learn
Public
Clinical
Care
RAS
Journey mapping
and simulation
modeling. The design
Wrap-up
Admin/Staff
Lobby
Welcome
Desk
Clinic
Welcome
Desk
Wait
Private
Registration
Convenient Self
Parking at BCC
Coffee
Kiosk
Clinic
Welcome
Desk
Wait
Assess.
Room
Arrival to BCC
by Mass Transit
Lobby
Welcome
Desk
Clinic
Welcome
Desk
Assess.
Room
Arrival to BCC
by Mass Transit
Coffee
Kiosk
Staff Lounge
at BCC
Building
Assess.
Room
Arrival to BCC
Reserved
Parking
Coffee
Kiosk
North Campus
Inapatient
Unit
PATIENT/FAMILY JOURNEY
PHYSICIAN/STAFF JOURNEY
Clinic
South Campus
BCC Office
Assess.
Room
Exam
Room
RAD
Lab
Lunch at
Roof
Garden
MD Dining
Exam
Room
On-Site
Pharmacy
Exam
Room
On-Site
Pharmacy
Food
Service
Car/Home
Bus Stop/Home
Valet/Home
Exam
Room
Consult/
Teaching
Room
Inpatient
Room
Food
Service
Clinic
Consult/
Teaching
Room
Staff
Lounge
Food
Service
Clinic
Consult/
Teaching
Room
South
Campus
Research
Building
North
Campus
Inpatient
Unit
Bus Stop/Home
Jennifer Kovacs Silvis is
editor-in-chief of Healthcare Design. She can be
reached at J E N N I F E R .
S I LV I S @ E M E R A L D
Car/Home
EXPO.COM.
Arrival
Consult
Public
Clinical
Wait
Play
Learn
Care
Wrap-up
DN
UP
Admin/Staff
AUGUST 2017
73
COURTESY OF FKP ARCHITECTS (FLOOR PLAN); JEFF GOLDBERG/ESTO (WAIT. PLAY. LEARN.)
Arrival to BCC
and Valet Parks
The Buerger Center is located on a prominent
Patient 1
corner on campus, something the design team hoped
to take advantage of in the exterior treatment. "We
wanted very much to establish
a clear image as you
Patient 2
approach the building, so that was the genesis of
doing something a little more sculptural, and the
color was an element we wanted
Patientto
3 incorporate
as a CHOP standard," Shoemaker says. The
resulting exterior essentially slips and slides
the floors, using the soffits created as a place to
locate the building's bold primary colors.
Because the facility is an ambulatoryStaff
care center, its interior
core was largely dictated by the rectilinear shape of the clinics
themselves. To allow the building to take shape, the public
Physician were then
spaces that are more flexible programmatically
placed within the curves. "We literally sheathed the rectilinear
core of the building with the curved form, so the waiting areas-
the more malleable areas-we positioned so we could push those
to the front, garden-side of the building, giving us something we
could sculpt without affecting the functionality of those clinical
spaces," Shoemaker says.
On the interiors, the colors are mirrored, as is the curvature
and softness of the exterior lines, specifically in a winding ramp
system that takes visitors from the first to second floor to access
the bridge that spans to CHOP's main hospital-inserting a
playful replacement to a traditional stair or escalator that offers
opportunities for respite or play.
RAS
Whimsical sophistication
Healthcare Design - August 2017
Table of Contents for the Digital Edition of Healthcare Design - August 2017
Healthcare Design - August 2017
Contents
Editorial
From the Publisher
Photo Tour
Lining Up
Take 5
Safe Haven
Finding a Rhythm
Patient Safety a Clear Path
Product Spotlight Exterior Architecture
The Center
Aia-Aah Body of Evidence
Welcome
2017 Design Showcase Jury/ Award Winners and Finalists
Golden Opportunities
Award of Merit: Human Touch
Award of Merit: Going Places
Honorable Mention : A Fresh Take
Leaders of the Pack
Project Directory
Healthcare Design Showcase
Product Gallery
Face Time
Healthcare Design - August 2017 - Healthcare Design - August 2017
Healthcare Design - August 2017 - Cover2
Healthcare Design - August 2017 - 1
Healthcare Design - August 2017 - 2
Healthcare Design - August 2017 - Contents
Healthcare Design - August 2017 - 4
Healthcare Design - August 2017 - 5
Healthcare Design - August 2017 - 6
Healthcare Design - August 2017 - 7
Healthcare Design - August 2017 - 8
Healthcare Design - August 2017 - 9
Healthcare Design - August 2017 - 10
Healthcare Design - August 2017 - Editorial
Healthcare Design - August 2017 - From the Publisher
Healthcare Design - August 2017 - 13
Healthcare Design - August 2017 - 14
Healthcare Design - August 2017 - 15
Healthcare Design - August 2017 - Photo Tour
Healthcare Design - August 2017 - 17
Healthcare Design - August 2017 - 18
Healthcare Design - August 2017 - 19
Healthcare Design - August 2017 - 20
Healthcare Design - August 2017 - 21
Healthcare Design - August 2017 - 22
Healthcare Design - August 2017 - Lining Up
Healthcare Design - August 2017 - 24
Healthcare Design - August 2017 - 25
Healthcare Design - August 2017 - 26
Healthcare Design - August 2017 - Take 5
Healthcare Design - August 2017 - 28
Healthcare Design - August 2017 - 29
Healthcare Design - August 2017 - Safe Haven
Healthcare Design - August 2017 - 31
Healthcare Design - August 2017 - 32
Healthcare Design - August 2017 - 33
Healthcare Design - August 2017 - 34
Healthcare Design - August 2017 - 35
Healthcare Design - August 2017 - 36
Healthcare Design - August 2017 - 37
Healthcare Design - August 2017 - 38
Healthcare Design - August 2017 - 39
Healthcare Design - August 2017 - 40
Healthcare Design - August 2017 - 41
Healthcare Design - August 2017 - Finding a Rhythm
Healthcare Design - August 2017 - 43
Healthcare Design - August 2017 - 44
Healthcare Design - August 2017 - 45
Healthcare Design - August 2017 - 46
Healthcare Design - August 2017 - 47
Healthcare Design - August 2017 - 48
Healthcare Design - August 2017 - 49
Healthcare Design - August 2017 - 50
Healthcare Design - August 2017 - Patient Safety a Clear Path
Healthcare Design - August 2017 - 52
Healthcare Design - August 2017 - 53
Healthcare Design - August 2017 - 54
Healthcare Design - August 2017 - 55
Healthcare Design - August 2017 - Product Spotlight Exterior Architecture
Healthcare Design - August 2017 - 57
Healthcare Design - August 2017 - The Center
Healthcare Design - August 2017 - 59
Healthcare Design - August 2017 - Aia-Aah Body of Evidence
Healthcare Design - August 2017 - 61
Healthcare Design - August 2017 - 62
Healthcare Design - August 2017 - 63
Healthcare Design - August 2017 - Welcome
Healthcare Design - August 2017 - 65
Healthcare Design - August 2017 - 2017 Design Showcase Jury/ Award Winners and Finalists
Healthcare Design - August 2017 - 67
Healthcare Design - August 2017 - Golden Opportunities
Healthcare Design - August 2017 - 69
Healthcare Design - August 2017 - Award of Merit: Human Touch
Healthcare Design - August 2017 - 71
Healthcare Design - August 2017 - Award of Merit: Going Places
Healthcare Design - August 2017 - 73
Healthcare Design - August 2017 - Honorable Mention : A Fresh Take
Healthcare Design - August 2017 - 75
Healthcare Design - August 2017 - Leaders of the Pack
Healthcare Design - August 2017 - 77
Healthcare Design - August 2017 - 78
Healthcare Design - August 2017 - 79
Healthcare Design - August 2017 - Project Directory
Healthcare Design - August 2017 - 81
Healthcare Design - August 2017 - Healthcare Design Showcase
Healthcare Design - August 2017 - 83
Healthcare Design - August 2017 - 84
Healthcare Design - August 2017 - 85
Healthcare Design - August 2017 - 86
Healthcare Design - August 2017 - 87
Healthcare Design - August 2017 - 88
Healthcare Design - August 2017 - 89
Healthcare Design - August 2017 - 90
Healthcare Design - August 2017 - 91
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Healthcare Design - August 2017 - 106
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Healthcare Design - August 2017 - 110
Healthcare Design - August 2017 - 111
Healthcare Design - August 2017 - 112
Healthcare Design - August 2017 - 113
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Healthcare Design - August 2017 - 115
Healthcare Design - August 2017 - 116
Healthcare Design - August 2017 - 117
Healthcare Design - August 2017 - 118
Healthcare Design - August 2017 - 119
Healthcare Design - August 2017 - 120
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Healthcare Design - August 2017 - 130
Healthcare Design - August 2017 - 131
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Healthcare Design - August 2017 - 137
Healthcare Design - August 2017 - 138
Healthcare Design - August 2017 - 139
Healthcare Design - August 2017 - 140
Healthcare Design - August 2017 - 141
Healthcare Design - August 2017 - 142
Healthcare Design - August 2017 - 143
Healthcare Design - August 2017 - 144
Healthcare Design - August 2017 - 145
Healthcare Design - August 2017 - 146
Healthcare Design - August 2017 - 147
Healthcare Design - August 2017 - Product Gallery
Healthcare Design - August 2017 - 149
Healthcare Design - August 2017 - 150
Healthcare Design - August 2017 - 151
Healthcare Design - August 2017 - Face Time
Healthcare Design - August 2017 - Cover3
Healthcare Design - August 2017 - Cover4
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