Nearshore Americas Presents: Jamaica BPO 2012 - 4

BPO Jamaica
However, as Montego Bay continues to expand its BPO presence, operators are also looking more closely at Kingston, Jamaica’s economic and commercial hub. With close to 700,000 inhabitants, Kingston is a logical choice for new entrants. Improved roads and telecommunications networks, as well as growing and proactive support from the government are turning Kingston BPO into a reality.

Experience the Future of Caribbean Outsourcing

BPO Areas Of Excellence
Customer service – “Long tradition in hospitality & tourism has instilled a service-oriented and eagerness-to-help attitude.” Sales – “Natural competitiveness and street-savvy makes for easily trainable ‘out-of-box’ sales associates.” Debt collection – “Agreeable accent makes Jamaica’s agents congenial with US clients”.

Jamaica BPO at a Glance
Jamaica For Outsourcing
Close to the United States Educated English speaking workforce Dedicated and productive workers Competitive business costs Priority on improving Data security Excellent telecoms infrastructure Established track record in BPO Strong Government support for ICT Stable business climate Great quality of life

Major Contact Center Operators

Coming in 2013

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Nearshore Americas Presents: Jamaica BPO 2012

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