Health Administration Press Course Catalog - Fall 2016 - 35

OPERATIONS MANAGEMENT n ew n o N i t io S o Ed ing m Co An ACHE Management Series book Softbound, 175 pp, 2012 ISBN-13: 978-1-56793-422-9 Order code: CBCTF-2187, $82 An AUPHA/HAP book Hardbound, 439 pp, 2012 ISBN-13: 978-1-56793-444-1 Order code: CBCTF-2209, $118 HEALTHCARE OPERATIONS MANAGEMENT, SECOND EDITION Daniel B. McLaughlin and John R. Olson, PhD ➤ Instructor Resources: Test bank, PowerPoint slides, answers or discussion points for the end-of-chapter questions and exercises, teaching tips, a sample syllabus, and recommended teaching cases. This book focuses on operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It covers the basics of operations management and explains how operations and process improvement relate to contemporary healthcare trends, such as evidence-based medicine and pay-forperformance. The book's practical approach includes real-world examples to illustrate concepts and explanations of software tools, such as Excel and Microsoft Project, that solve operational problems. LEAN DONE RIGHT: ACHIEVE AND MAINTAIN REFORM IN YOUR HEALTHCARE ORGANIZATION Thomas G. Zidel Healthcare organizations cannot afford to waste time, money, or resources on an improper Lean implementation. Healthcare executives want to create a culture of continuous improvement, not a regimen of tools that address problem areas but have short-lived results. Lean Done Right: Achieve and Maintain Reform in Your Healthcare Organization provides a road map for launching a transformative and sustainable Lean initiative. The Lean implementation model focuses on strategically directed action, developing a Lean organizational culture, and enhancing the care delivery system. Winner of the Axiom Business Book Award Silver Medal- Operations Management and the Shingo Research and Professional Publication Award! This second edition has been thoroughly revised to address current issues facing healthcare managers. Major revisions include extensive updates to the chapters on statistical tools, Six Sigma, and the Lean enterprise. The chapter on project management now includes information on agile project management, and the chapter on scheduling and capacity management has been substantially updated and expanded. A new chapter on improving financial performance with operations management has been added. Student online resources include Excel templates, instructional videos, tutorials, exercises, links to online resources, and PowerPoint slides. Request an exam copy at ache.org/HAPexam 35 http://www.ache.org/publications/Product.aspx?pc=2209 http://www.ache.org/publications/Product.aspx?pc=2187 http://www.ache.org/publications/Product.aspx?pc=2209 http://www.ache.org/publications/Product.aspx?pc=2187 http://www.ache.org/HAPexam

Table of Contents for the Digital Edition of Health Administration Press Course Catalog - Fall 2016