Section XVI-Market Dynamics INDEPENDENT SERVICE MARKET OUTLET SHARE CHANGE 2006 - 2016 Share Increase 4.7% 2.8% -0.5% Share Decrease -1.4% -0.3% -0.1% DS/ MM Other -5.2% SS/ Garages Repair Spec Tire Stores Foreign Spec Auto Pts Stores INDEPENDENT SERVICE MARKET PRODUCT SHARE 2006 - 2016 2006 72.8% 2013 78.9% 2014 78.9% 2015 78.8% 2016 78.6% © 2017 by Lang Marketing Resources, Inc. 206 www.langmarketing.comhttp://www.langmarketing.com