Condo Media - April 2014 - 48

ment, and checks are mailed. How do
those things actually happen in your
self-managed community? Do you
utilize an in-house financial system or
is there an agent who handles accounts
receivable and accounts payable? Who
makes the bank deposits? Who reconciles the bank statements and prepares
the monthly reports?

E ssex Management Group ...

we listen to our
clients and develop a strategy to support their needs and
objectives. We combine personal communication, state-of-the
art technology, courtesy and mutual respect to achieve
optimum results for our client communities.

Formalize and Memorialize

Why Essex Management Group?

Innovative Financial Reporting & Capital Planning
"User Friendly" On Line Support Services
21 Years of Specialized Condominium Mgmnt.
Commitment to Client Satisfaction
Website Management Support
Paperless Options
Investor Supported Services

After going through two
management companies, I was
amazed to see the unit owners
actually stand up and applaud
the eﬀorts of Essex Management
Group. They are really the
cream-of-the-crop when it
comes to property management.
-Joe Arone,
Home Association Annual Meeting

Representing Condominium Associations, Homeowner
Associations and Management Companies throughout
New Hampshire and Northern Massachusetts.
Providing representation in all areas of condominium
law from drafting and execution of condominium
instruments, amendments, collection of assessments to
litigation from trial through appeal.
For specific questions and to find out how we can
service your particular needs, please contact our office
and speak with one of our attorneys.

(603) 627-5997

45 Bay Street
Manchester, NH 03104

(603) 742-1052
3 Webb Place
Dover, NH 03820

(800) 828-3200

565 Turnpike Street
North Andover, MA 01845

www.fenigeranduliasz.com
Serving clients in all of NH and northern MA
48

Condo Media * April 2014

Who speaks to unit owners and residents about problems? Who answers
their questions? Who deals with mortgage companies and real estate brokers?
Who handles delinquent unit owners
and sends them to collections?
Establishing clear job descriptions and
charges for task responsibility is critical in property management. Without
them, you cannot be sure that the work
will get done. There is often a difference
between what someone does and what
the board thinks he or she does. Frequently, there are differences between
what the job description states and the
actual day-to-day tasks and responsibilities. Utilizing a job description is
essential to the successful operation of
a self-managed association. If there are
no job descriptions for staff or trustees,
then the board must create them. The
person who does the job knows best
what it entails so start with a generic
description for the position (i.e., site
manager, bookkeeper, finance trustee)
and have the individual fine-tune it as to
his or her specific position. Management
responsibilities are ever-changing; job
descriptions should be updated every
year at the time of performance reviews.

Is Your Head in the Sand?

Ignorance is bliss, or so it is said, but
when the unimaginable "what if" happens and your self-managed community
is struggling to deal with the loss of a
key person, having a succession plan in
your pocket could mean the difference
between a smooth transition and things
falling apart. CM
Patricia Brawley, CMCA, AMS,
PCAM, is managing partner with
Community Solutions.
Condo Media - April 2014

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