signed to the act. Delays, bottlenecks - or forgotten or neglected vehicles - that upset workflow need not happen. The used car department, your customer, that is currently defined by lean used vehicle supply, needs to get what vehicles the dealership does have sale-ready quickly. Recon will only be an asset when a consistent time-to-line metric is diligently maintained. Anthony Greenhalgh is the Director of Sales and Marketing Operations for reconditioning workflow company Rapid Recon. He joined the company in 2016 out of dealership operations as a fixed operations manager. www.rapidrecon.com. MAY JUNE 2021 || FIXED OPS MAGAZINE 39http://www.rapidrecon.com http://RytecDoors.com/FO21