COACHING DO THE RIGHT THING Organisational change in your business can be transformative - if you get it right O 264 rganisational change is a term you've probably heard bandied about over recent years - but what does it mean? Put simply, it's the process of changing a company's structure or other significant elements to improve operations and meet new challenges. These changes have a significant impact on the whole organisation, and can encompass personnel, strategy, structure and remedial change.