Dentaltown February 2020 - 98

Treatment room design
Treatment room design is a hot topic these days. Never have we
installed so many ceiling TVs facing down at the chair as we have in 2019,
and 2020 is shaping up to be more of the same. The most commonly
requested install is where the computer lives in the 12 o'clock cabinet,
with a HDMI running from a cabinet arm-mounted monitor to the
computer. Next, a 35-foot HDMI cable is connected to a 6 o'clock TV
mounted in front of the patient.
Fig. 1 shows an installer amid this setup at Dr. Kaushal Gandhi's
practice in Cary, North Carolina. The design for this Townie's operatory
is modified a bit from what I described in the previous paragraph
because there was a window directly at the 6 o'clock location. Other
modifications often include an articulating ceiling mount (Fig. 2), dual
TVs at 6 o'clock, or dual monitors at 12 o'clock (Fig. 3).
A tip to keep in mind: Really think about placement of the TVs,
because this will influence placement of electrical and backing support
for mounting. Keep in constant contact with your GC/electrician/IT with
any updates to the plan and talk to all of these folks before finalizing.

Fig. 1

Security cameras
Fig. 2

98

Fig. 3

FEBRUARY 2020 // dentaltown.com

Security cameras are an interesting and controversial subject. We
have designed and implemented offices without security cameras, while
others have installed more than 40 in a single
space. The single biggest takeaway I want to
impart here is the reduction of liability.
There is one threshold that once you cross,
you will be in an entirely different world. That
threshold is recorded and captured audio in addition
to video. This is something we will not turn on,
and once the setting is applied on the camera,
you cannot change it back without a factory reset.
To distill a long discussion short, recording
video without sound is legal in all states in a
private business. Once you add audio to that
recording, you will need to post signage around the walls of the
practice. Furthermore, it is required for patients to acknowledge that
their conversations will be recorded on premises. This is, of course, not
impossible, but it is more than likely something you'll want to sidestep.
Placement: Let's say you've decided you want a camera system but
only want to cover the basics. Let's talk in generalities.
Top locations:
* Front entrance.
* Waiting room.
* Payment area (PCI experts recommend for compliance
to have cameras where transactions are taking place).
* Rear exit.
* Any other entrances/exits.



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Dentaltown February 2020

Table of Contents for the Digital Edition of Dentaltown February 2020

Dentaltown February 2020 - Intro
Dentaltown February 2020 - Cover1
Dentaltown February 2020 - Cover2
Dentaltown February 2020 - 1
Dentaltown February 2020 - 2
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