serviced when the warranty has expired. If Tesla's factory service information, electronic diagnostic tooling and module programming open to the aftermarket, MACS members will step up their game and learn the ropes on these vehicles. ■ every car maker has found out over the years; if you want to have repeat customers, you'll need to improve your vehicle's life cycle experience at every level. Every life cycle level means from the dealer 's service department to the local independent garage where many customers prefer to have their vehicle MACS Service Reports is published monthly by the Mobile Air Conditioning Society Worldwide. It is distributed to members of MACS Worldwide and is intended for the educational use of members of the automotive air conditioning service and repair industry. Suggestions for articles will be considered for publication, however, MACS Worldwide reserves the right to choose and edit all submissions. Editors: Elvis Hoffpauir, Steve Schaeber Production Designer: Laina Forcey Manager of Service Training: Steve Schaeber Mobile Air Conditioning Society Worldwide P.O. Box 88, Lansdale, PA 19446 Phone: (215) 631-7020 * Fax: (215) 631-7017 Email: membership@macsw.org * Website: www.macsw.org Unless otherwise noted, all photos/art by author. December 2017 8 MACS Service Reportshttp://www.macsw.org http://www.macsw.org