Professional Distributor - 21

In what areas do shop owners and technicians feel training is most needed?

59%
46%
46%
43%
29%
23%

Electrical/
electronic systems
Engine
performance/drivability
ADAS
Hybrid/electric vehicles
Diesel engines
Heating and air conditioning

19%
17%
16%
12%
11%
6%

Alternative fuel
Automatic transmission/
transaxle
Engine repair
Brakes
Auto maintenance and
light duty repair
Manual drivetrain
and axles

The need for ADAS training
has DOUBLED since last year.
What service information sources do shop owners and technicians use?

41%

40%

39%

32%

13%

9%

ALLDATA

Mitchell 1

OEM Service
Information

Identifix

ShopKey

Chilton's
Car Care

Professional Distributor I April 2020 I VehicleServicePros.com 21

PD_06-25_AftermarketProfile_0420-CS6.indd 21

3/27/20 7:35 AM


http://www.VehicleServicePros.com

Professional Distributor

Table of Contents for the Digital Edition of Professional Distributor

Editor's Note: Customer relations in good times and bad
Aftermarket Profile: A statistical snapshot of purchasing plans and top revenue opportunities for shops in the coming year
Aftermarket Profile: Purchasing Information
Aftermarket Profile: Diagnostics
Aftermarket Profile: Training
Most Wanted
Sneak Peek
Go Sell Something: How to sell high-tech products to less technically-minded customers
In Focus Products
Driving Sales: Diagnostic Test Equipment
Tales from the Road: Mac Tools distributor Jeff Mitchell hosts customer apperciation events to thank his customers
Professional Distributor - 1
Professional Distributor - 2
Professional Distributor - 3
Professional Distributor - Editor's Note: Customer relations in good times and bad
Professional Distributor - 5
Professional Distributor - Aftermarket Profile: A statistical snapshot of purchasing plans and top revenue opportunities for shops in the coming year
Professional Distributor - 7
Professional Distributor - 8
Professional Distributor - 9
Professional Distributor - Aftermarket Profile: Purchasing Information
Professional Distributor - 11
Professional Distributor - 12
Professional Distributor - 13
Professional Distributor - Aftermarket Profile: Diagnostics
Professional Distributor - 15
Professional Distributor - 16
Professional Distributor - 17
Professional Distributor - 18
Professional Distributor - 19
Professional Distributor - Aftermarket Profile: Training
Professional Distributor - 21
Professional Distributor - 22
Professional Distributor - 23
Professional Distributor - 24
Professional Distributor - 25
Professional Distributor - Most Wanted
Professional Distributor - 27
Professional Distributor - Sneak Peek
Professional Distributor - 29
Professional Distributor - 30
Professional Distributor - 31
Professional Distributor - 32
Professional Distributor - 33
Professional Distributor - 34
Professional Distributor - 35
Professional Distributor - 36
Professional Distributor - 37
Professional Distributor - Go Sell Something: How to sell high-tech products to less technically-minded customers
Professional Distributor - 39
Professional Distributor - In Focus Products
Professional Distributor - 41
Professional Distributor - 42
Professional Distributor - 43
Professional Distributor - Driving Sales: Diagnostic Test Equipment
Professional Distributor - 45
Professional Distributor - 46
Professional Distributor - 47
Professional Distributor - 48
Professional Distributor - 49
Professional Distributor - Tales from the Road: Mac Tools distributor Jeff Mitchell hosts customer apperciation events to thank his customers
Professional Distributor - 51
Professional Distributor - 52
https://www.nxtbook.com/endeavor/professionaldistributor/diagnosticsupplement-1223
https://www.nxtbook.com/endeavor/professionaldistributor/december2023
https://www.nxtbook.com/endeavor/professionaldistributor/october2023
https://www.nxtbook.com/endeavor/professionaldistributor/september2023
https://www.nxtbook.com/endeavor/professionaldistributor/august2023
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https://www.nxtbook.com/endeavor/professionaldistributor/2023scantoolspecguide
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https://www.nxtbook.com/endeavor/professionaldistributor/december2022
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https://www.nxtbook.com/endeavor/professionaldistributor/september2022
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https://www.nxtbook.com/endeavor/professionaldistributor/april2022
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https://www.nxtbook.com/endeavor/professionaldistributor/february2022
https://www.nxtbook.com/endeavor/professionaldistributor/december2021
https://www.nxtbook.com/endeavor/professionaldistributor/october2021
https://www.nxtbook.com/endeavor/professionaldistributor/september2021
https://www.nxtbook.com/endeavor/professionaldistributor/august2021
https://www.nxtbook.com/endeavor/professionaldistributor/professional-distributor-july-2021
https://www.nxtbook.com/endeavor/professionaldistributor/june2021
https://www.nxtbook.com/endeavor/professionaldistributor/may2021
https://www.nxtbook.com/endeavor/professionaldistributor/professional_distributor_april_2021
https://www.nxtbook.com/endeavor/professionaldistributor/march2021
https://www.nxtbook.com/endeavor/professionaldistributor/february2021
https://www.nxtbook.com/endeavor/professionaldistributor/Diagnostic_Process_December_2020
https://www.nxtbook.com/endeavor/professionaldistributor/Professional_Distributor_December_2020
https://www.nxtbook.com/endeavor/professionaldistributor/october2020
https://www.nxtbook.com/endeavor/professionaldistributor/september2020
https://www.nxtbook.com/endeavor/professionaldistributor/collisionrepairsupplement-0820
https://www.nxtbook.com/endeavor/professionaldistributor/august2020
https://www.nxtbook.com/endeavor/professionaldistributor/july2020
https://www.nxtbook.com/endeavor/professionaldistributor/scantoolsupplement
https://www.nxtbook.com/endeavor/professionaldistributor/june2020
https://www.nxtbook.com/endeavor/professionaldistributor/may2020
https://www.nxtbook.com/endeavor/professionaldistributor/april2020
https://www.nxtbook.com/endeavor/professionaldistributor/march2020
https://www.nxtbook.com/endeavor/professionaldistributor/Hand_Tool_Supplement_0220
https://www.nxtbook.com/endeavor/professionaldistributor/february2020
https://www.nxtbook.com/endeavor/professionaldistributor/december2019
https://www.nxtbook.com/endeavor/professionaldistributor/heavydutydiagnosticsstudy2019
https://www.nxtbook.com/endeavor/professionaldistributor/october2019
https://www.nxtbook.com/endeavor/professionaldistributor/september2019
https://www.nxtbook.com/endeavor/professionaldistributor/august2019
https://www.nxtbook.com/endeavor/professionaldistributor/july2019
https://www.nxtbook.com/endeavor/professionaldistributor/june2019
https://www.nxtbook.com/endeavor/professionaldistributor/scantoolspecguide-june2019
https://www.nxtbook.com/endeavor/professionaldistributor/may2019
https://www.nxtbook.com/endeavor/professionaldistributor/april2019
https://www.nxtbook.com/endeavor/professionaldistributor/march2019
https://www.nxtbook.com/endeavor/professionaldistributor/february2019
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