Chapter 13-1 The Used Vehicle Warranty Law SOURCES OF HELP continued Consumer Hotline: 617-727-7780 ; 888-283-3757 (toll free, in MA only) Administrative Issues: Phone: 617-727-7755; FAX: 617-227-6094 Here are links to the following: 1. Used Vehicle Warranty Extension Reference Chart 2. 30 Day Demand Letter 3. Massachusetts Used Vehicle Warranty Law - Consumer Arbitration Manual 4. Massachusetts Used Vehicle Warranty Law - Application for Arbitration and Instructions Relevant Law: 5. Chapter 90: Section 7N1/4. Express warranty by dealer of used motor vehicle; issuance; consumer's rights and remedies 6. New and Used Motor Vehicle Arbitration Regulations - Arbitration Regulations: 201 CMR 11.00 13:24http://www.mass.gov/ocabr/docs/uvref.pdf http://www.mass.gov/ocabr/consumer-rights-and-resources/autos/auto-repair/demand-letter.html http://www.mass.gov/ocabr/docs/ucarbkit.pdf http://www.mass.gov/ocabr/docs/apliused.pdf http://www.mass.gov/ocabr/docs/apliused.pdf http://www.mass.gov/legis/laws/mgl/90-7n.25.htm http://www.mass.gov/ocabr/consumer-rights-and-resources/autos/lemon-laws/arbitration-regulations.html http://www.mass.gov/ocabr/consumer-rights-and-resources/autos/lemon-laws/arbitration-regulations.html