Branches B-1 R.A.C.E. Unit Guidelines Race Unit Continued: The Haverhill branch will also have bulk drop off with the same time frames listed above with a ten (10) piece drop off maximum per agency per day and one (1) ticket (two live transactions) per agency per day limit. Haverhill is the exception due to a 4 pm close time. All work dropped off between the hours of 9 am and 1 pm will be completed by 4 pm. All other time frames remain the same as the other RACE Units. RACE Unit personnel are permitted to return up to $20 in cash to cover mistakes. If an over estimation of fees exceeds $20, the transaction will be returned to the agent unprocessed. The RACE Transactions processing window will be closed at 4:30 pm allowing the pick up of bundles only until 5 pm. 09/13 Br:8