Chapter 2-2 Outstanding Obligations Outstanding Obligations continued: Out-of State Toll Violation Reciprocity: Maine, New Hampshire & Massachusetts Massachusetts residents who call the Telephone Center or go into an RMV branch inquiring about their Non-Renew status due to out-of-state Maine or New Hampshire toll violations, should be given the New Hampshire and Maine telephone numbers, and/or the MassDOT/E-Z Pass contact information to pay the surcharge and administrative fees. In keeping with the RMVs mission to provide excellent customer service, Telephone Center and branch personnel should also check the toll violator's ALARS record for any additional violations they would need to resolve in order to have the Non Renew status removed. 05/12 2:14