Chapter 2-7 Online Service Center Pre-Staging Applications The Pre-Staging application allows customers to fill out an online questionnaire and obtain instructions which include the list of the required documents, fees and tests needed to complete the transactions. In addition, the Pre-Staging application interfaces with Appointment Scheduling to allow customers to pick a day and time to go to a selected Registry of Motor Vehicles branch to complete a transaction. Throughout the online questionnaire customers will also be able to click on a help button which links to the Policy Browser which contains all of the Registry of Motor Vehicle Policies. Pre-Staging Transactions The following list of transactions are available for Pre-Staging: * Class D Permit/License Renewal/ Duplicate * Class D Out-of-State Permit/License Conversion * Class M Permit/License Renewal/ Duplicate * Class M Out-of-State Permit/License Conversion * Class D/M Permit/License Renewal/ Duplicate * Class D/M Out-of-State License Conversion * MA ID Renewal/Duplicate * CDL Permit/License Renewal/ Duplicate (Duplicate can be processed online if eligible) * Add Endorsement to Commercial License * Downgrade from a Commercial to a Passenger License * Convert an Out-of-State CDL to a Massachusetts CDL 2:76