HRO Today July/August 2016 - 46

HRO Today Exclusive
HRO Today Exclusive
Figure 1: The Resilience at Work™ Model
managing time effectively, and managing distractions
adeptly.
3. Reimagining communications. Your competence and
agreement with coworkers regarding truth-telling,
honesty, commitment to transparency, acceptance of
vulnerability, and focus on positivity.
Core behaviors: Being positive, truthful, transparent, kind,
authentic, willing to be vulnerable, and solution-oriented.
4. Renewing connections. Your sense of purpose,
connection, and coherence with personal and
organizational values, feelings of belonging, trust, and
support from your community.
Core behaviors: Being aligned with corporate and personal
values, connected with others, trusting, comfortable
with conflict, a team player, vulnerable, supportive, and
collaborative.
5. Rebalancing commitments. Willingness to embrace
change and commitment, adopt new habits, and
implement new practices and rituals.
Core behaviors: Embracing change, being comfortable
with risk, being assertive, being persistent, being
successful at adopting new habits, being courageous, and
being a leader.
These 5 Cs are simple yet powerful. They are practical and
universal. They apply to every person and organization,
no matter the company size, industry, demographics,
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HRO TODAY MAGAZINE | JULY/AUGUST 2016
or culture. They are fundamental behaviors that serve
everyone in creating more fulfillment and success at
work and in life. The Resilience at Work™ model seeks
to combine tried and true concepts such as emotional
intelligence, wellness, time management, and good
communication with a new perspective: mindfulness.
Indeed, mindfulness is a tool to maintain relaxed, focused
attention. Coupled with honest communication that
promotes transparency and vulnerability; a sense of
purpose, belonging, and connection; and the courage
and conviction necessary to make resilience a priority; the
model offers a road map to cultivate resilience in your
organization.
The Resilience at Work™ model serves as a paradigm
to reimagine the way we go about our jobs. It can help
your organization meet its goals and objectives, and at
the same time, safeguard your employees' quality of
life. When each of these competencies is systematically
integrated into the organization's culture, they foster a
toolset that allows employees to thrive.
Implementing Resilience the World-Famous San Diego Zoo Way
The human resources and talent management programs
developed by San Diego Zoo Global (SDZG) have
revolutionized its worldwide influence and success by
mapping closely to the principles of organizational

HRO Today July/August 2016

Table of Contents for the Digital Edition of HRO Today July/August 2016

HRO Today July/August 2016 - 1
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