Workforce Performance Solutions - May 2006 - (Page 38)
WP0506_A.qxd 4/27/06 1:51 PM Page 38 Dashboard Integration of Learning and
Performance Management Processes Josh Bersin Can learning and performance
management processes be integrated? In short, the answer is yes, but...
Although some companies have succeeded in integrat- In most organizations,
HR enforces the performance management function, and first- and second-line
man- ing learning and performance management, their num- agers drive it.
Typically, the process is heavily focused on bers are relatively small,
and their investments in aligning employee performance and accomplishments
dollars, time and human resources are usually large. with business
objectives. In some large organizations, However, with newly available
technology support and a such as Microsoft, every single employee signs up
for a strong business imperative, integration of these two May 2006
quarterly set of deliverables. Annual compensation, rat- complementary
processes can be accomplished with ings, rankings and promotions are based
on achieve- significant business payoff. ment of these objectives. The
performance management process is generally taken seriously it impacts an
indi- Many Issues Impede Integration WORKFORCE vidual's compensation,
career direction and retention. But before we discuss how and when
integration can Performance management processes are sometimes best be
accomplished, it's important to understand why specific to business units,
and sometimes processes are learning and performance integration often
fails. From conducted across the enterprise. Interestingly, Bersin &
performance SOLUTIONS these challenges, we can learn the pitfalls and
impedi- Associates research shows that less than one-third of ments that
often thwart best-intentioned projects. organizations have a consistent
enterprise-wide per- formance management process. Although learning and
performance management processes are vitally linked, they have significant
differ- As affordable performance management systems become more widely
available, many companies are ences. See Figure 1. 38
Table of Contents for the Digital Edition of Workforce Performance Solutions - May 2006
Editor's Letter
Table of Contents
Techniques
Change Management
Human Performance
ViewPoint
Management
Insight
Engagement
Application
Strategic Alignment
Dashboard
Solutions
Processes
Advertiser's Index
Editorial Resources
Full Potential
Workforce Performance Solutions - May 2006
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