CE Pro April 2023 - 46

INDUSTRY
Quest for Quality Awards
GOLD Samsung: " Our Platinum Program stresses a unique
opportunity to 'give back' in that on an opt-in basis all of
our program achieving partners have the opportunity to give
back a small portion of their VIR achievement payout, have
Samsung match it and we give the funding to several great
organizations on behalf of the dealers and Samsung. " -
James Mayo, Executive Director of Sales, Custom Installation,
Samsung
SILVER Snap One: " Our Partner Rewards Program was
created to benefit all Snap One Partners, no matter what or
where they purchase. We consolidated all previous programs
and shifted to a points-based model, making it easier to
track progress and earn points on both Snap One-manufactured
products and distributed products. This program
is truly focused on the Partner, which is why we also added
several new benefits to help them add value to their business
and grow as a company. " -Janyl Mann, VP, Loyalty and
Marketing Operations
CATEGORY KUDOS:
Origin Acoustics: " While providing best-in-class audio
products and an array of cultivated partner products,
Origin Acoustics has always strived to be the best
partner to our amazing dealers. Here at OA when
evaluating product offerings, the first questions that are
asked are: how can we serve our dealers better, how can
we support them better, and how can create value added
services and programs around a product or category?
This is a core value at OA, striving to be better for our
dealers and the entire industry at large. And don't forget,
we do all this for our dealers while making it as fun and
exciting as possible. It's the OA way. " -Joe Whitaker, VP,
Business Development, Origin Acoustics
MSE Audio: " If I've helped even just one person, then it is
a good day. " -Anna Lewis, Customer Service, MSE Audio
Best Dealer Protection Policies
PLATINUM Nice: " We aim to provide consistent,
high-quality service at every touchpoint to ensure both
the dealer and end clients are satisfied. We ensure that all
dealers are authorized to sell our products to provide better
price protection and avoid unauthorized online resellers.
Additionally, we value our network of control dealers, which
is why we are incredibly thoughtful and strategic in selecting
our partners in order to avoid oversaturating the market. "
-Jeff Costello, VP of Sales, Nice North America
GOLD Crestron: " It's our continued focus to support our
Crestron dealers by offering the best incentives, web tools
46 | CE Pro April 2023
AudioControl Dealer Protection Policies
Supply Chain Mitigation
PLATINUM Vanco: " We had a 97% fill rate on our orders in
2022, which is something our entire team is incredibly proud
of. We've had a multi-pronged approach to maintaining
our supply through the challenges the entire industry has
faced over the last few years, and it's helped us find success.
cepro.com
and user experience while ensuring their data is protected.
Being recognized in this category is a testament to the value
we place in these partnerships. " -John Clancy, Executive
Vice President, Residential, Crestron
SILVER Savant: " Savant carefully selects our business partners
and delivers valuable programs to help drive profitability
and growth for every Savant dealer. "
CATEGORY KUDOS:
Paradigm/Anthem: " As an independently owned and
operated business, we strive every day to partner up
with our local independently owned and operated
dealers and put into place sales policies that are in their
best interest. We want to be as important to them as
they are to us. At the same time, we understand how
consumer shopping behavior continues to evolve, and
we need to adapt to address those changes. That's why
we continue to enforce and fine-tune our dealer policies,
and we will not hesitate to terminate dealers who violate
them. We believe that these efforts are crucial to
ensuring the long-term success of our dealers and
brands. " -David Baker, Director of Sales, Paradigm
Lenbrook: " Lenbrook has everything a dealer wants. Easy
returns, product that almost never fails, easy to order,
profitable and above all great support. " -verbatim
survey response from integrator
AudioControl: " At AudioControl, we are sensitive to the
challenges that dealers face in the field, and we take our
support services and sales programs very seriously. We
appreciate being recognized for those efforts. Our team
will continue to work closely and forge great relationships
with our dealers. "
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CE Pro April 2023

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