InTents June/July 2019 - 47

Does wedding rental season
chaos have you scattered?
to not pay attention to the details,"
says Ussher. For example, someone
rushing to prepare numerous orders
may miss a few components.
"This type of an error is very
costly and compounds this issue
as an already busy week becomes
busier trying to fix mistakes," Ussher
says. "The time and expense to
fix the mistake far outweighs the
marginal extra cost to check that
it was done right the first time."
One of the biggest busy season
challenges that Blue Peak has
overcome is warehouse organization.
To keep warehouse aisles and
docks clean throughout the year,
the company hired dedicated
warehouse staff tasked with the
sole responsibility each day to put
equipment back in its rightful spot
after it's unloaded from trucks.
"If this doesn't get done daily, then
items will start to pile up in aisles
and around docks, equipment will
start to get buried, and ultimately
it just becomes a chaotic mess,"
Cesar says. "This is often an underthe-radar task that goes a long way
toward crew and event efficiency."
Adds Rodriguez: "We work hard to
make sure that damaged equipment
is taken out of the inventory when
it's busy so that we don't overbook
or rent something that's broken."
No matter the challenges a tent
rental company must navigate,
providing a great customer experience
always takes priority. "Starting on
their first day, we instill in each
employee that we are here to create a
quality customer experience," Holland
says. "Customers need to feel that
they are important. We only have one
chance to make a memory for them,
and it needs to be outstanding."

Alert will
get you
organized!
Text reminders to brides
Automated change notifications to operations
Reduce touch-costs for your busy staff
Easy electronic signatures from clients
Automate payments via credit card
Send email copies of orders/updates
to event planners
Graphical Dispatching (drag & drop!)
of routes/trucks/staff

Web integration up to and including
eCommerce solutions
Real-time and accurate inventory count
and overbooking warnings
Ticket reminders integrated into Outlook
Automate your reports to email, printers or files

Pulls Tent Stakes
Straight Out
*	Fast	and	Easy
*	Lightweight	(21lbs)	powerful		
	 all	steel	construction
*	Prevents	damage	to	asphalt
*	Prevents	back	strain	and		
	 whiplash	from	slipping	pullers
*	Optional	adapter	for	use	with	
	 stake	bars
		
Call	937-429-9089,	e-mail	
sales@jackjaw.com	or	visit	our	
website	at	www.jackjaw.com
to	place	an	order.

Holly O'Dell is a freelance writer and editor

Made	in	the	U.S.A.												Patent	Pending

based in Palm Desert, Calif.

www.InTentsMag.com
CA Ad-Tent Industry Revise.indd 1

47

3/20/11 8:05 PM


http://www.alertms.com http://www.jackjaw.com http://www.InTentsMag.com

InTents June/July 2019

Table of Contents for the Digital Edition of InTents June/July 2019

InTents June/July 2019 - Cover1
InTents June/July 2019 - Cover2
InTents June/July 2019 - 1
InTents June/July 2019 - 2
InTents June/July 2019 - 3
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