CURRENCIES THE LEDGER Cybersecurity concerns Hackers and fraudsters prey on consumers' lack of cybersecurity hygiene, whether it's reusing weak passwords or having overconfidence in digital tools. A recent Computer Services, Inc. (CSI) poll reveals opportunities to teach cybersecurity practices to customers. Consumers' top cybersecurity concerns (% of survey respondents) Identity theft Stolen credit and debit card information Malicious software installed on a device Computer viruses A company they do business with being breached 52% 50% 45% 60% 60% Myths to bust with customers 30% think it's OK to reuse a bank password elsewhere 50% believe their payment information is more likely to be compromised with a physical card versus a digital payment 69% say they know what to do when their confidential data is compromised 3 in 4 believe their bank can protect their data from hackers, a big opportunity for banks to be stewards of their information 12 Q ICBA Independent Banker Q February 2022 Source: 2021 Consumer Cybersecurity Poll from CSI