Fleet Maintenance - 47

REMAN, REBUILD, REPLACE
Having a supply partner that offers a range
of new, remanufactured, and aftermarket
parts provides fleets with options to meet their
needs and budget. It also helps if the supplier
offers retrofit solutions to improve the safety
and efficiency of existing vehicles.
While it starts with the product portfolio,
a supply partner that has diagnostic tools to
support troubleshooting their parts makes
repairs or replacements faster, increasing uptime.

virtual support for immediate and real-time
needs, as well as Level 2 support via field
personnel performing live customer visits for
more significant troubleshooting.
Good supply partners have dedicated
support teams that offer around-the-clock
technical support and assistance, including
diagnosing problems and ordering parts.
Furthermore, the supply partner's fleet sales

team is an extension of its support organization to advise the customer on parts selection
and help educate them on product features,
benefits, and applications.
A supply partner is not there merely to
provide parts or services; a supply partner, as
the name implies, is a valued and trusted ally
who adds daily value for its fleet customers - a
partner in uptime.

FAST

Authorized service
provider programs
Supply partners that provide
extensive technical training
and certification programs
for service facilities and
conduct audits to ensure safety and environmental best
practices are followed can
provide fleets peace of mind
that work is being done properly by an endorsed provider.
Training programs
Supply partners should
provide in-person and online
training programs taught by
technical experts to maximize product knowledge and
educate service technicians
on diagnostic and maintenance procedures.
Ongoing training is critical, especially for rapidly
advancing technologies such
as those used in advanced
driver assistance systems
(ADAS), as well as electric
or hybrid-electric vehicle powertrains. Offering
in-person and online training provides fleets scheduling and budgeting options
to ensure their educational
needs are met.
Customer support
Look for a supply partner that
has a multi-layered customer support organization that
can provide Level 1 phone or

Available at

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Fix Your
Truck

Parts availability
Selecting a supply partner
with a comprehensive distribution network helps customers source parts quickly and
easily. Regional and national fleets need access to parts
to get their vehicles back
up and running as soon as
possible. A supply partner
with an expansive distribution network can help get
parts delivered faster than
a supplier with a centralized
warehouse inside or outside
the country.

All-Makes, All-Models Diagnostics
Diagnose and troubleshoot
ALL ECUs with ONE tool
*
*
*
*
*

Easy DPF regens
Easy cylinder cutout testing
Easy parameter changes
Has more bi-directional controls than any other tool available
Best troubleshooting in the market, with interactive system
diagrams that identify sensors, components and pins
* No more wasting time looking up fault codes

FleetPride Service Centers are equipped with the Jaltest diagnostic tool

Find your nearest FleetPride Branch or Service Center location:
800-967-6206 * fleetpride.com
47
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Fleet Maintenance

Table of Contents for the Digital Edition of Fleet Maintenance
