Fleet Maintenance - S12

Diagnostic tool functionality
DIAGNOSTIC CHALLENGES

With continued advancements in technology and complexity
of vehicles, where have diagnostic tools fallen behind?
52%

Troubleshooting electrical problems
Bidirectional tests and functionality

51%

Coverage of OE vehicles and components

51%

Fault code descriptions

41%

Troubleshooting emissions problems

41%
35%

Troubleshooting mechanical problems

33%

Overall user experience

21%

Support for trailer diagnostics

What is your organization's greatest challenge when it comes to diagnostic processes?
Respondents indicated
troubleshooting information
is the most important type of
information to have when making a repair,
followed by information about schematics,
repair procedures, and component location.

47%

33%

12%
8%

Lacking
capabilities or
features on
service tools

Lacking training
of service
technicians

Nearly three
quarters of
respondents
indicated that
searching for diagnostic
information from multiple
sources is a challenge.

12

Inability to
diagnose entire
fleet with a
single tool and
subscription

Other

"Other" responses included time management issues,
understanding internal OE codes, and lack of service
information. Some respondents in this category also
indicated they had no diagnostic process challenges.

When diagnosing a vehicle, what process
takes more time than expected?

| Heavy Duty Diagnostics | OCTOBER 2019

72%

Searching for
diagnostic
information from
multiple sources

35%

DPF regenerations

21%

Resetting
calibration
parameters on
various electronic
systems

21%

Controller
reprogramming



Fleet Maintenance

Table of Contents for the Digital Edition of Fleet Maintenance

Uptime: Are all systems secure?
Cover Story: Connecting to the future
Vehicles: Engine trends impacting performance and fuel efficiency
In the Bay: Understanding tire pressure monitoring and management systems
Shop Operations: How fleets can benefit from RCM
Management: Are you a good global citizen?
Economic Outlook: WDTKAWDTKI?
Powertrain: What are fault code action plans, and how can they help improve the vehicle diagnostic process?
Braking & Collision Avoidance: How will electric vehicles impact commercial truck braking systems?
Fleet Parts & Components
Tools & Equipment
Classifieds
Guest Editorial: Differences servicing air disc brakes versus drum brakes
Fleet Maintenance - 1
Fleet Maintenance - 2
Fleet Maintenance - 3
Fleet Maintenance - 4
Fleet Maintenance - 5
Fleet Maintenance - 6
Fleet Maintenance - 7
Fleet Maintenance - Uptime: Are all systems secure?
Fleet Maintenance - 9
Fleet Maintenance - Cover Story: Connecting to the future
Fleet Maintenance - 11
Fleet Maintenance - 12
Fleet Maintenance - 13
Fleet Maintenance - 14
Fleet Maintenance - 15
Fleet Maintenance - 16
Fleet Maintenance - 17
Fleet Maintenance - 18
Fleet Maintenance - 19
Fleet Maintenance - Vehicles: Engine trends impacting performance and fuel efficiency
Fleet Maintenance - 21
Fleet Maintenance - 22
Fleet Maintenance - 23
Fleet Maintenance - 24
Fleet Maintenance - 25
Fleet Maintenance - 26
Fleet Maintenance - 27
Fleet Maintenance - 28
Fleet Maintenance - 29
Fleet Maintenance - 30
Fleet Maintenance - 31
Fleet Maintenance - 32
Fleet Maintenance - 33
Fleet Maintenance - In the Bay: Understanding tire pressure monitoring and management systems
Fleet Maintenance - 35
Fleet Maintenance - 36
Fleet Maintenance - 37
Fleet Maintenance - 38
Fleet Maintenance - 39
Fleet Maintenance - 40
Fleet Maintenance - 41
Fleet Maintenance - 42
Fleet Maintenance - 43
Fleet Maintenance - Shop Operations: How fleets can benefit from RCM
Fleet Maintenance - 45
Fleet Maintenance - 46
Fleet Maintenance - 47
Fleet Maintenance - 48
Fleet Maintenance - 49
Fleet Maintenance - Management: Are you a good global citizen?
Fleet Maintenance - Economic Outlook: WDTKAWDTKI?
Fleet Maintenance - Powertrain: What are fault code action plans, and how can they help improve the vehicle diagnostic process?
Fleet Maintenance - 53
Fleet Maintenance - Braking & Collision Avoidance: How will electric vehicles impact commercial truck braking systems?
Fleet Maintenance - 55
Fleet Maintenance - Fleet Parts & Components
Fleet Maintenance - 57
Fleet Maintenance - 58
Fleet Maintenance - 59
Fleet Maintenance - 60
Fleet Maintenance - 61
Fleet Maintenance - Tools & Equipment
Fleet Maintenance - 63
Fleet Maintenance - 64
Fleet Maintenance - 65
Fleet Maintenance - 66
Fleet Maintenance - 67
Fleet Maintenance - 68
Fleet Maintenance - 69
Fleet Maintenance - 70
Fleet Maintenance - 71
Fleet Maintenance - 72
Fleet Maintenance - Classifieds
Fleet Maintenance - Guest Editorial: Differences servicing air disc brakes versus drum brakes
Fleet Maintenance - 75
Fleet Maintenance - 76
Fleet Maintenance - I1
Fleet Maintenance - I2
Fleet Maintenance - S1
Fleet Maintenance - S2
Fleet Maintenance - S3
Fleet Maintenance - S4
Fleet Maintenance - S5
Fleet Maintenance - S6
Fleet Maintenance - S7
Fleet Maintenance - S8
Fleet Maintenance - S9
Fleet Maintenance - S10
Fleet Maintenance - S11
Fleet Maintenance - S12
Fleet Maintenance - S13
Fleet Maintenance - S14
Fleet Maintenance - S15
Fleet Maintenance - S16
Fleet Maintenance - S17
Fleet Maintenance - S18
Fleet Maintenance - S19
Fleet Maintenance - S20
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